Jesse Mattox
Long time Open Table user. It's a great app that super user friendly and makes making reservations easy. That said, it's really really hard to get in touch with Open Tabel directly. Currently, there's a problem with their app. I've been unable to modify the last two reservations I've made. Open Table has a virtual assistant, but it's really limited in function. I dug through the app for 10 minutes looking for a way to report the problem. This is the only place I could find to reach then directly
6 people found this review helpful
Daniel C
They take a very, very simple concept and make it as difficult as possible. I've never interacted with a more cumbersome UI. All I should have to do is put in a city, a restaurant, number of people in my party, and time. Constantly searching for stuff not even close to me or mistaking the restaurant name for a city. Why? Don't they have my location? This thing runs you in circles. Practically useless.
63 people found this review helpful
C Man
Awesome app. Simplifies the reservation process for a variety of dining options & locations. No need to spend time calling restaurants unless you have a very large group of people. You can make all the dining arrangements via the app. You can book by party size to see options for dates & times weeks or even months in advance. I love it 👍👍
12 people found this review helpful