Streams UC

PanTerra Networks Inc.,

About this app

Take your office communications and files with you wherever you go with Streams. Streams integrates real-time communications, multi-media team messaging and full cloud file sync & share capabilities into a single, secure, easy to use mobile app. Make and receive office calls while on the road without missing a beat. Instantly set up team channels and persistently message teams, sharing pictures, video, audio, text, files, folders and even live broadcasts. Upload, sync and share files securely in Stream’s HIPAA secure unlimited cloud storage. And with Streams multi-factor authentication, full encryption of communications and content in-transit and at-rest and multiple device manager, you can have complete peace of mind that all your communications and content are secure and private.

• Full featured softphone for making or receiving calls (ext-to-ext or PSTN) with call transfer, call park and call forward. Turns your smartphone, tablet or notebook into your office phone
• Multi-media, persistent team messaging supports text, links, audio, video, images, files, folders and live broadcasts
• Real-time presence indication with manual selection and custom message status
• Full video calling and conferencing support across platforms (iOS, Android, Windows and Mac)
• Unified Live Monitor with complete Call Center monitoring
• Screen sharing on Android devices
• Complete secure file store, sync and share capabilities for the enterprise
• Unlimited secure cloud storage (with Streams - SmartBox Enterprise plan)
• Complete share content controls, including share privileges, share link, customer share notification and more
• Complete contact management with import support for Outlook, Google, Yahoo and *.csv files
• Enhanced security with multi-factor authentication, HIPAA compliance, optional MPLS network and Single Sign On support
• Multiple device management with MADM (remotely block your device should it be lost or stolen)
• Supports Wi-Fi and Data cellular (3G/4G)
• Uses advanced push notification technology for lower battery usage and reliable phone and IM operation even when in the background
• Bluetooth Headset support
• MobileCall feature: Transparently move a call from your Smartphone/tablet to your desk phone or vice versa
• Visual Voice Mail: See a list of voicemails, listen, delete in any order
• Detailed call logs with call back
• Push button call recording
“The best way to give feedback is through the “Feedback” action in the "More Options" menu of the app itself or send it directly to [e-mail]. Thank you.”
You must be an existing Streams customer with the desktop Streams capability to run Mobile Streams app.
To sign up for the Streams service call 800-805-0558.
Tip for international travelers - You can avoid data roaming charges when outside the US by turning off data roaming and using Wi-Fi hotspots instead of your 3G/4G network. Since calls are charged under your PanTerra calling plan, you should not incur international roaming charges.
*Important VoIP over Data Cellular Notice*
Some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their network, such as the use of VoIP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP. Be sure to check the terms of your agreement with your cellular phone carrier. PanTerra will not be held liable for any charges, fees or liability imposed by your cellular/mobile carrier for the use of the Streams Mobile app.

Ratings and reviews

I use it for work. I really really dislike the app. It freezes, sometimes the calls don't go through so you'll have to call (or try to call) multiple times. When I'm not working which isn't very often I still can't get away from it. There's no way to mute notifications without having to log out then back in. If you change the settings it changes everyone's. I leave my cell ringer off now ALL the time. So I miss family and friends phone calls. Very frustrating!! I wish I didn't have to use it!!

Sometimes it breaks my ULM in that I get stuck in a login loop. In addition without a manual, I'm not sure what some of the options such as the Persistent Login do and how they're supposed to work. I also checked the site and couldn't find a manual there either. Aside from that the only other thing of particular annoyance is just having another "phone" service on my phone when it doesn't talk to the actual phone. Because of that I'll be in the middle of a call and it'll start ringing separately. Beyond all of that the app is fully functional for what the company I work with needs it for. It's just those two things that are slightly frustrating.

Relentless notifications. Yes, I missed a call. I go to dismiss the notification. Then it notifies me again. And again. And again. And again. Someone send me an IM. I acknowledge it. Then it notifies me again. And again. And again. Also, using a Bluetooth headset with the app doesn't work correctly. Were you guys rushed into developing this app because the development of it is amateur at best? Not recommended for personal or enterprise level. Go back to drawing board and get it right if you guys want to survive in this business. Edit: I thought it was impossible to make this application even worse than it already is but the most recent update definitely made this application more horrible. Can you guys get anything right? I'm pretty sure all the 5 star reviews here are the developers and engineers which doesn't surprise me at all. Because of where I work, I unfortunately have to have this installed on my phone which sucks because this app is probably the worst thing on Google play in any category.

What's new

Custom ringtone enhancements.