PowerFlex
2.2star
145 reviews
10K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.2
143 reviews
Xiao Wang
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April 6, 2024
I don't know what happened but ever since the app was updated with a new UI, I have had nothing but problems. When I try to scan the QR code, the app either requests for permission to use the camera even though I've already allowed it in the past, the app closes and restarts, or it causes my phone to crash and have to reboot. After about 3 or 4 tries and a few reboots it finally works. As others have commented, the payment system is annoying but at least it doesn't cause my phone to crash.
4 people found this review helpful
PowerFlex
April 8, 2024
Hi Xiao, we sincerely apologize for the permissions issues you and other drivers have reported with the app. Our team is currently working on a solution to fix this for all users. Thank you for patience and our apologies for the inconvenience.
Frank Gerbig
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April 20, 2024
Getting worse, now you are required to answer 3 or 4 questions each time before you charge. Ridiculous, make it easy to use, not horrible. For example you could allow my default profile: charge as fast as possible and give me an option to tell you if I have more time...but majority of occasions I want the maximum charge I can get in the time used. You forcing me to enter this every time does NOT make me more likely to say charge slower if it helps the system!!!
2 people found this review helpful
PowerFlex
March 16, 2021
Hi Frank - You only need to set up your charging preferences for your first charge. Your settings are saved and will automatically be applied to your next charge. Thanks for the suggestions - we are planning a much more detailed "past transactions" section to deliver on what you're asking for. Send more suggestions our way at support@powerflex.com
Kevin Cooney
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April 9, 2024
The new UI is a huge step back. When I go to a place to charge, I often don't have a set amount I want to charge, and I rarely want to charge until full. I usually have an idea of the time range. Please allow me to state that. Sure, if the app could tell me what my charge might be at the end that would be great. Currently I have to go back and forth until the app is happy with the values I have entered. I'm not sure who benefits from that, but it isn't the drivers.
1 person found this review helpful
PowerFlex
April 16, 2024
Hi Kevin, thank you for the helpful feedback here. We're actively working on improvements to our "Start Charging" flow and we'd love to hear more about your ideas. If you're willing to continue the discussion, please reach out to us at suggestions@powerflex.com - thank you for helping us improve the charge experience for everyone!
What's new
Thanks for continuing to charge with PowerFlex!
Improvements:
Simplified the experience for return users charging at the same location more than once.
Continued work to prepare for Pay as You Go payment options.
Bug Fixes:
Many camera related bug fixes and improvements.
Fixed some QR scanning issues affecting fleet users.
Improvements:
Simplified the experience for return users charging at the same location more than once.
Continued work to prepare for Pay as You Go payment options.
Bug Fixes:
Many camera related bug fixes and improvements.
Fixed some QR scanning issues affecting fleet users.
