k drever
Signing in for the first 10 separate attempts and having to change my password each time was very annoying!!! I had to call in and get it fixed. ***Please make an option to view your password when signing in. Especially when it's an app that kicks you out so easily if the password is typed in wrong. These are medical records and trying to get help is not always an option when you really need to get in touch with your provider. Sometimes time is of the essence. ***
Jason Douglas
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App is incomplete, as is the information provided. Lab results available through a browser are still not showing in the app, even though many functions require transfer from the app to a browser. After using it several times, navigation still seems inconsistent. Fur example, lab results seem to be available in several places, perhaps depending on which lab did the testing. It's a good start but the app needs more investment.
9 people found this review helpful
Sheresa Absher
Lots of bugs. For example, I've has the same notification that I have new messages for almost 2 yrs. Well I even filter by "unread " and check them over and over FROM 2022! NOTHING Is new. So I constantly have to check Just in case. Also shows no way to delete scheduled appointments made in the app. So you have to call a few times for it to show cancelled.
9 people found this review helpful
Privia Health LLC
February 15, 2024
Hello, we are sorry to hear about your experience. We have investigated this messaging issue and our most recent update of the app fixes this! Please update the app, and if you are still having issues, please call our customer experience line (888) 774-8428.