A Google user
- Flag inappropriate
- Show review history
Loved this app. Usedit often, but I have had to uninstall/reinstall after every use. Sometimes i cant even view my account before it stops working right after I installed it. Super frustrating!!!! Update: The app now will not let me log in at all. Pops up with a message saying login is taking longer than usual, we will continue to try. Then eventually the error message pops up with connectivity issues. I'm very upset with this app because I love our bank, but this is just frustrating.
7 people found this review helpful
Bank of the Pacific
January 2, 2019
Jennifer, we are sorry to hear that our app is not performing. We are working with our technicians to research and resolve the issue. Our apologies for the inconvenience.
Update 1/2/19, continued issues were discovered after the 12/24 update, we will be releasing a new version to resolve these issues on or before 1/9/2019. Our apologies.
Ryan Roberts
Always good to have on hand. Great app and easily navigated. One thing I don't like is on some purchases it will show an available balance and some will not show an updated balance ,I have went into the negative thinking I had enough but did not because something was showing pending but did not get taken out of available balance.
1 person found this review helpful
A Google user
- Flag inappropriate
- Show review history
...it feels clunky. A lot of the time the text is to small. To me it feels underdeveloped. I've installed the updated version and am happy to report that the overall experience is now very pleasing. It definitely is deserving of 4 stars in my opinion. Good job developers!
Bank of the Pacific
January 2, 2020
We are sorry to hear that your experience with our mobile app is not good. We'd love to learn more so that we can improve your experience. Please call us at (360) 537-4090 option 2. Thank you.