RazorSync Mobile Field Service

RazorSync

About this app

RazorSync is a powerful yet easy-to-use cloud software and mobile app that streamlines the business operations of your field service business. With RazorSync, you can manage customers, schedule and dispatch workers, invoice and much more — all from your Android smartphone and tablet or desktop Internet browser.


** American Business Awards 2013 Gold Winner — Integrated Mobile Experience based on user experience and functionality. **

★SIMPLIFY YOUR BUSINESS★
RazorSync connects your office and field workers, giving you tighter control over customer management, cash flow and employees in the field. All your data is stored in the cloud, so it’s always available from wherever you are.

★INCREDIBLY AFFORDABLE★
With 4 pricing Packages to choose from, it’s the most affordably flexible mobile field service software solution you’ll find with all the features you need. No contracts. No hidden fees. No worries. All users start with a FREE, full-access trial.

★DESIGNED FOR YOU★
RazorSync was built from the ground up for service businesses like yours. RazorSync works well for HVAC, Plumbing, Electrical, Handyman, Landscaping, Repair, Pest Control, Cleaning and many other service-based businesses.

RazorSync’s powerful features include:

• Scheduling and Dispatching — Intuitive drag-and-drop job scheduling makes it easy to schedule jobs and fill in openings in your workers’ schedules.

• Location Tracking — The onscreen map helps you find the closest worker, so you can schedule service quickly, reduce fuel expenses, and resolve customer needs fast.

• Automatic Communication — Automatically notify field workers and customers via text message and email when a job is assigned or appointment is updated.

• Mobile Invoicing — Start your pay cycle sooner by generating and sending professional-looking, branded invoices before you leave the customer’s location.

• QuickBooks Integration — RazorSync seamlessly integrates with QuickBooks Online and Desktop, eliminating paper work and double entry.

• Attachments — Attach any type of file—text documents, PDFs, photos, videos, signature captures and more—to service requests, work orders and customers for your reference in the field.

• Signature Capture — Capture customer signatures to approve service completion prior to leaving the job site.

• Quotes and Estimates — Create quotes and estimates from the field and email it to the customer with one touch.

• Service Forms — Eliminate paperwork and capture the important information you need, directly on your smart device.

• Recurring Jobs — For customers with weekly, biweekly or monthly needs, scheduling recurring appointments is simple and requires a single, one-time entry.

• Google Calendar — RazorSync effortlessly integrates with your Google Calendar, so your calendar is always up to date.

• Driving Directions — Arrive on time and save on fuel with in-app driving directions† that give your field workers the best route to the job site.

• Payroll Management — Clock in and clock out with the tap of a finger. RazorSync’s payroll report details employee hours and locations for accurate payroll spending.

• Tasks — Need to pick up a new tool or drop off something for repair? Assign small tasks like this to workers when they have free time in their schedule.

• Dashboard — Gain insight and learn how to get the most of your day with a quick summary of your business operations.

• Non-priority Jobs — For service that isn’t urgent, RazorSync lets you assign work with an open deadline, allowing field workers to get to it when time is available.

• And much more!
Schedule more jobs, get paid faster and enhance customer communication — all with RazorSync!
Visit http://www.RazorSync.com for more information and to schedule your FREE, full-access trial.

†Continued use of GPS can dramatically decrease batter life.

Ratings and reviews

It worked fine, allowing me to edit my appointment times on the fly so that I could easily communicate times between my office and my customers, until something broke internally inside the app. Now, I cannot edit times on service appointments at all. Attempting to do so causes a minor crash of the app and it reverts two screens backwards into the scheduler where the list of service requests are. I have uninstalled the app, cleared my cache, done everything I can think of and nothing works.

Another app created by back office bozos who have never actually worked a real job. App is excruciating to use unless you have perfect 5G service at all times And the app becomes completely unusable anytime it's trying to do anything because the developers were not smart enough to put in background synchronization. Anytime the app needs to synchronize the database or upload an attachment or basically do anything It just becomes completely unusable. Would rather use a notepad at this point.

Used this app for years with constant problems. Debated leaving it many times. Finally going to take the step back and return to the better ways and better days before I signed up for this service. If you're wanting to try something new, don't get mixed into this. If you do try this out, be ready with excedrin, backing things up, password resets quarterly with bullet point dots covering the current and the new and the confirm password, taking screen shots, hiking prices, hidden fees, etc etc...