Valkyrie
- Flag inappropriate
- Show review history
I am a regular user of the Safeway app, but I have to give 3stars, due to my main complaint- which is the clipping of the Udeals coupons. I clip a coupon & next thing I know, the page/ items jumps 'around'. I have to scroll upwards, all the way upwards to the top & try to start again. Each click moves the items, & I feel like I lost my place. I like to start at the beginning not the middle.This is very frustrating & time consuming. Fix this issue & I will be happy to update my review 😊 TY
89 people found this review helpful
Albertsons Companies, Inc.
November 7, 2021
Thank you for sharing your honest feedback with us. Your feedback has been shared with our App Development Team for further review. If you need further assistance, please feel free to chat with us on the mobile app by visiting Need Help under the Settings page or visiting the website using your mobile browser so we can further assist you.
Trac Fone
- Flag inappropriate
- Show review history
This app has a LOT of issues. Crashes constantly & closes. On the rare occasion it finally opens, telling me I must log back in. The app logs me out, forcing me to log back in when it finally opens. Extremely time consuming. When adding deals for J4U deals, each time you clip a coupon, the app drops to the bottom of the list, havimg to scroll back to the top. Nothing but issues. Fix the constant log in.
416 people found this review helpful
Albertsons Companies, Inc.
April 17, 2024
We apologize the app has not been working properly. At your earliest convenience, please feel free to chat with us by visiting the website using your mobile browser, so we can further assist you. You are still able to enjoy this feature on our website, until we are able to assist you with the app. Thank you!
Steven Ring
Can't update the app. It says there is an update and that rewards last longer. I couldn't find where to update, so I uninstalled and reinstalled the app. Verified it with phone and email. It now says that this is the old version, and I need to update. Gives a link to the Play Store to update. There's no update there. The worst part is the digital coupons that you have to scan in store. People want you to hurry and move, you're trying to get the app to load in the store, it's a pain.
5 people found this review helpful
Albertsons Companies, Inc.
April 4, 2024
We appreciate your feedback, Steven, and we apologize for any frustration our app has caused. As uninstalling and reinstalling the app didn't work, please chat with us through the Contact Us page on our website, and we'll be happy to troubleshoot the issue.