Manny Soetaert
The app randomly disconnected from the Galaxy Watch6 and the only way to reconnect it is to reset the watch, which is dumb in itself. I begrudgingly proceed to do just that, and then the app manages to delete all the backups of the watch I had, so I'm having to restore everything manually (for someone who puts a lot of thought and effort personalizing, optimizing and tweaking their devices, that's a very big frustration). Backups are (supposed to be) managed by a separate app, which is dumb.
123 people found this review helpful
James Brooks
I share many of the same gripes as other users. The app keeps randomly opening up and interrupting what I'm doing on my phone. Then I go to the app and it freezes. My watch randomly disconnects, and the app is useless. I noticed the issues after 2024 rolled around and really thought by now this problem would be fixed, but here we are. I passed on other smart watches because I figured Samsung would be a safe bet for updates, usability, and longevity. Pretty disappointed.
26 people found this review helpful
Rebellis Unus
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Update: somehow, it got worse. Exercise tracking doesn't work, GPS in accurate, gestures reset as if they've never been adjusted. The software makes the Watch useless. The use of this powerful watch with this OS is sad and disappointing. The controls aren't intuitive, the apps are almost miserable, and basic things like location sharing require deep setup that requires the phone to manage. It's a waste of money in all aspects.
226 people found this review helpful