Add-on Numbers

SmarTone

About this app

Main Functions
• Simply add a number in app to save you from purchasing additional handsets or upgrading to dual-SIM handset
• Each number has its own interface with everything you need, including dialling, phonebook, messages, voicemail, and even a separate WhatsApp account
• Choose from daily/monthly plan flexibly! Simply register and use, it’s quick and easy!
• Each mobile number can add up to 4 numbers, including local mobile number and “Easy Number” Mainland Mobile Number
• Service is available to existing SmarTone mobile monthly plan customers

Charges:
• Daily Plan (No contract is required): HK$5 for each number (capped at HK$35 every 30 days).
• Monthly Plan (Contract Offer): HK$30 per month for each number (12 months contract).

Remarks:
• Usage of voice, data, messaging, IDD and roaming will be deducted from the main number’s service plan and any additional usage incurred will be charged to the monthly bill accordingly.
• Calls made by the mobile numbers under this service will incur voice usage and be counted as voice minutes.
• Calls made by fixed-line numbers under this service will be delivered by data and usage will incur data charges.

• This service is available for smartphones running Android™ 6.0 or above.
• Terms and conditions apply.
• For service details, please visit smartone.com/AddonNumbers/en

 
“Easy Number” Mainland Mobile Number
Easy and convenient. Immerse in hassle-free digital world of mainland!
• Simply enable in your mobile phone and upload documents to complete Real-name Registration, you can then use the mainland mobile number in 2 days
• Sign up for services and apps in mainland conveniently, e.g. confirmation SMS, transaction message, one-time passwords, etc
• Send/receive SMS and receive calls in mainland
• Apply for “Real-name Registration Certificate” in CARE App to bind with bank accounts, access mobile payment apps, call taxis with apps or shop online
• No SIM swaps required

Charges: For just HK$18 per month. Exclusively available to SmarTone mobile monthly service plan customers only
Details: www.smartone.com/EasyNo/see

Remarks:
• The scope and service applicability of Mainland Mobile Number depend on the network coverage and service terms of third party service providers. Please contact the respective service provider for details.
• The Service is only available for customer who has subscribed to the Company’s monthly mobile service plan with Hong Kong Identity Card. Applicant must be the account holder or the authorized user dedicated by the account holder, and must be aged 18 or above. If an account holder appoints any authorized user to manage the account under his/her monthly mobile service plan, the account holder will not be entitled to apply for the Service.
• Each Hong Kong Identity Card holder can only subscribe to a maximum number of 3 Standard Plans of the Service, while each SmarTone mobile phone number can be registered for one Standard Plan only. Each Standard Plan will be allocated with one mainland mobile number.
• Roaming charges will apply according to the usage for receiving phone calls or sending/receiving SMS outside Hong Kong.
• This service can only send to dedicated mainland phone number (12306, 9xxxx, 106xxxxxx) and Hong Kong/Overseas mobile phone number.
• Customer must agree and comply with the arrangement of Registration of True Identity Information of users for mainland mobile numbers. Customer is required to submit personal information, copy of Mainland Travel Permit for Hong Kong and Macao Residents (validity must be at least 3 months) and a recent photo of the applicant.
• Subject to relevant terms and conditions.
• For service details, please visit www.smartone.com/EasyNo/see

Ratings and reviews

This app seems to be developed for old version of Android and it behaves odd on my Samsung Android 13 phone. The app doesn't provide notifications unless I open it, even though I disabled battery optimization. Therefore I always miss SMS messages from this app, which is extremely annoying. Reinstalling the app doesn't help either. Please upgrade this app soon to support newer versions of Android. Thanks!

Poor app does not work well on Android phone. I have contacted CS and the answer is to uninstall and install the app again, but the problems still exist.

I would give it zero stars if there was an option. After successfully registering and using it once it keeps on crashing on my S22 ultra after the second attempt. Have to reinstall it every time I need to open it. By the way the personal verification is a hassle and I needed 3 times to do it (each time needs 2 working days so I wasted 1 week trying to get it to work) Seriously consider a different carrier if you frequently travel

What's new

Performance fine-tuning