Telco Mobile

Telco Community Credit Union

About this app

Discover Telco’s Digital Branch and access our banking services anytime, anywhere.

Features:
- View account balances and activity
- Transfer funds between shares, accounts, and external financial institutions
- Expense graph shows quick overview of your incoming funds and outgoing expenses
- Pay loans
- Pay bills with Bill Pay, the integrated service to make payments or set up recurring payments
- Set up account alerts for important account information
- Deposit checks quickly and easily using your mobile device or tablet
- Ability to turn on, off, or capture your card in the event that it becomes misplaced, lost, or stolen

Must be enrolled in Online Banking. Third-party standard data and messaging rates may apply.

Ratings and reviews

I have no idea why I cannot login into my account from this app(both old and new) or login through the web portal. Happened for 2 years now. I always get a login failure. I tried changing password and nothing happens. This app is basically useless and I always have to physically go to the bank. To make it even worse, my bank changed location so now it's a 30 min drive. At this point, I may just close my account.

Still disappointed. Let's be very clear. I think app has made dramatic improvements and have moved into the 21st century. With that being said though, its new look and function take some getting used too if you're use to the old look and feel of the old app. BUT CHANGE IS GOOD. The reason for the low score is because I've been asking for Samsung Pay to be added to Telco for over 5 or 6 years and 3 smart watches later and still no responses. Not everyone has an Apple and for me, It's Samsung.

The app goes down quite often. There is no button to lock card when you misplace it (as a safety measure) you have to either hope you find it or cancel the card. Fraud services are non existent and you can't get in contact t with anyone. The number on the credit unions website for fraud is even wrong (was a month ago anyway) the website is down quite frequently too and they won't answer the phones quite often. Branch manager in Asheville just stared at me when I pointed out the number was wrong

What's new

What’s new in this release:
* A more user-friendly interface
* Enhanced security
* Secure Message, Live Chat, or Video Chat with one of our call center agents
* Access to E-statements
* Order checks straight from the app
* Ability to turn on, off, or capture your card in the event that your card becomes misplaced, lost, or stolen