kanupriya sethi
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Took one year subscription, but the app seems locked, still cant access.. Called the contact number given but no one is responding Review next day: got a call from kutuki by a polite soul, mr. Gautam.. Thru his guidance app is working fine now.. He told me that we can send whatsapp msg on the contact number on non working days, many thanks to kutuki team. App is wonderful, my 4 year old loves it
26 people found this review helpful
Hi Kanupriya, we are sorry to hear that are having trouble. Since it was the weekend, our team were unavailable to take your call. While our team has scheduled a call back with you, you can always call us at +917676186955 today to get priority support
Adi Sahai
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Problem with subscription on TV. I have taken 1 year subscription which should give me access to the app on TV. But once logged in ,the TV app is only showing 3 days default subscription. Update after 1 day..... The Kutuki team responded within a day of mauling them the problem, and resolved it immediately. Now the TV app is also running smoothly, and showing my subscription. Very good customer service.
122 people found this review helpful
Hi Adi, we are sorry to hear that. Can you write to support@kutuki.in and we will assist you right away?
Madhu Kumari
In app purchase is totally impossible....I have tried multiple times to make payment but it always fails....I don't find any help from kutuki team in resolving my issue. I appreciate this app for absolute good educational content which my child of 5 years it totally enjoying and learning. But I don't have access to all videos as it requires in app purchase. Please help.
83 people found this review helpful
Hi Madhu Kumari, can you email us with your phone number at support@kutuki.in ? We will have our team connect with your right away and assist you with your subscription.