SAP CRM Service Manager

2.0
30 reviews
1K+
Downloads
Content rating
Everyone
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About this app

With the SAP CRM Service Manager mobile app for Android, you can maximize efficiency and effectiveness of your field technicians by providing them real-time access to relevant information and tools. The app connects to the SAP Customer Relationship Management (SAP CRM) application and enables status updates, last-minute changes, and accurate data capturing to help achieve higher first-time fix rates.

Key features of SAP CRM Service Manager for Android

• Manage service orders, and create confirmations in real time
• Record statuses, materials, problems, actions, expenses, and customer signatures
• View equipment, or install base listings and serial numbers
• View entitlements and contract or service history
• Create or edit non-order install bases for service confirmation, and generate account fact sheets

Note: To use SAP CRM Service Manager with your business data, you must be a user of the SAP CRM application, with mobile services enabled by your IT department. You can try the app out first using sample data.
Updated on
Jan 23, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

2.0
26 reviews
bhupesh arora
January 27, 2021
Offline support, many awesome features which make service technician day organised and easy to track movement for employer
4 people found this review helpful
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A Google user
December 23, 2016
Effective app for Service technicians!Advanced features that makes Service technicians job easy.
3 people found this review helpful
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A Google user
February 15, 2019
Happy to announce the release of SAP CRM Service Manager 4.5.
4 people found this review helpful
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What's new

BUG FIXES
• Fix app crashing issue