Telmex

4.3
215K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Discover everything that the Telmex App has for you. Create or log in with your My Telmex account to access the following benefits:

• You will be able to consult, pay and direct debit your Telmex Receipt.
• Increase the speed of your Infinitum Package.
• Hire more entertainment: HBO Max, Disney + or Netflix.
• Carry out Telcel Airtime Recharges charged to your Telmex Receipt.
• Activate FREE OF CHARGE services such as: Claro Video and antivirus.
• Activate your Telmex Digital Receipt.
• Customize the name and password of your WiFi network.
• If you need help or support from your Telmex services, you will have a chat available 24/7.

Telmex is with you.
Updated on
Feb 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
215K reviews
José Becerra
October 27, 2021
Lousy. For such a big company (and a technological one at that), one would think they would invest a bit more on the ways to interact and make things easier for its customers, but no. I haven't been able to use the app in over three months, even after uninstalling and reinstalling it. Have also struggled with the website. No way of checking balance or make payments. I definitely have had to pay the way it has been done for 30 years (physically or by phone). Way to go!
57 people found this review helpful
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Tully Mars
February 7, 2024
Horrible company. serious problems getting the service to work. weeks without any phone or internet.
4 people found this review helpful
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Telmex
February 7, 2024
Buen día Tully, ¡Permíteme ayudarte!, para poder brindarte atención de manera más personalizada, por favor manda un correo Telmexsoluciona@telmex.com: Incluye el número Telmex a 10 dígitos, número celular y descripción de tu solicitud. En el asunto coloca: App Telmex
Montserrat Zertuche
November 7, 2023
Horrible identity theft hazard! On my account I have access to all the information of very single one of the previous owners of my phone number, full name and full detailed addres of every single one of them.
16 people found this review helpful
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What's new

Descubre velocidades de 60, 80, 100, 200, y 300 Megas de subida y de bajada por el mismo precio. Soluciones rápidas en una App renovada, intuitiva y eficiente.