Emergency Plus

National Triple Zero Awareness Work Group

About this app

Save the app that could save your life – Emergency Plus.
 
In an emergency, time and location accuracy are critical. By downloading the ‘Emergency +’ app, you’ll equip yourself with a powerful tool that will help you call Triple Zero (000) quickly, and allow you to accurately communicate your location to emergency call-takers.
 
‘Emergency +’ is a national app developed by Australia’s emergency services and their government industry partners, helping people to call the right number at the right time, anywhere in Australia. Emergency + also includes SES and Police Assistance Line numbers as options, so non-emergency calls are made to the most appropriate number.
 
When calling Triple Zero (000), remember to stay focused, stay relevant and stay on the line. Before you call ask yourself:
 
* Is someone seriously injured or in need of urgent medical help?
* Is your life or property being threatened?
* Have you just witnessed a serious accident or crime?
 
If you answered ‘Yes’ to any of these questions, call Triple Zero (000). Triple Zero (000) calls are free.
 
The app uses a mobile phone’s GPS functionality and what3words, so callers can provide emergency call-takers with their location information as determined by their smart phone.
 
With what3words available within the Emergency+ app, Triple Zero (000) callers can confirm their exact location quickly and accurately.
what3words has divided the world into 3m squares and given each one a unique three word identifier. Addressing using what3words works offline - ideal when you have no data coverage or are in a remote location.

Important – if there is no mobile coverage on any network, you will not be able to reach the Emergency Call Service via a mobile telephone​​.

Ratings and reviews

Updated version (2.24) now works fine. Thanks for the update The app is an important one that I think everyone should have on their phone. Previously I wrote "I have a Nexus 6P phone running Android 8.1. The old version of the app worked fine but the updated version says "Emergency Plus has stopped" I have uninstalled and reinstalled several times but to no avail. The app is a good app and I would like to see it work on my phone again or have some way of rolling back to the previous working version."

Excellent - but needs one tweak. This app should be preloaded on every Aussie mobile device, for its ability to quickly provide an accurate location to emergency services. However, it would be much improved for rural and highway use by adding an approximate distance and bearing from the nearest town, as the lat/long may be too complex and the highway name and 'suburb' not specific enough for some users and/or agencies.

Perfect app for its purpose: something to contact help in the event of an emergency. No frills; it opens up quickly and silently every single time, and provides location data as soon as possible, including GPS coordinates and address. Important contacts are listed clearly, there are no little buttons or menus to mess around with. The design of the app is clean and simple. The designers of this app understand what needs it must fulfill. A must have, in case of emergencies.

What's new

Update SDK to 33