Brandi Mcalister
First device was fine but clip broke and he was able to get the device and chew it where it didn't work. So they sent another one and a different clip to "test". Well that one didn't even come close to working and once again, device was destroyed. So now we're on our 3rd device. This one would not hold a charge longer than 8 hours. I tried several times in several ways to contact someone about this and to once again, have the device replaced. No response and today he's lost. Thanks for nothing.
2 people found this review helpful
Helen Chandler-Meyer
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If I could give it zero stars I would. We have a runner and we live in a wooded area in a subdivision. Unfortunately, Shadow got out and the closest the app could get me was '5-20 meters'. That's a long way when you're tracking your lost, scared, pup near a busy road. Additionally, we were in Florida and the app never tracked the address of our house, but the neighbors -two doors down. We have Android phones, but there's got to be a better option than this junk. Don't waste your money!
8 people found this review helpful
Lee Wickham
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The app is very buggy. It seems to be coded by a 3 year old. I was unable to create an account in the United States. After a lot of frustration I eventually was able to create an account in American Samoa!?!! This after wasting my time in support chat. After creating the account finally, I went to my account and changed my location to the United States where they had another tab, not on the create account page, for putting in your state. Again this is sloppy coding. I am sure others have issues.
4 people found this review helpful