UNIQLO CA

UNIQLO CO., LTD.

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About this app

The official UNIQLO app will put our products right in the palm of your hand.
Login and stay informed on the latest news and promotions!
Benefits:
-Scan and get perks
Present your membership barcode at checkout counter and get an advantage!

-Let's check a latest information
Check items' info and customer comments before you go to the store or during shopping.

-Get notified about great deals
Get notification about new arrivals and great deals.

Ratings and reviews

The app needs a serious update, the login is overly complicated. The UI is not ergonomic or functional nor responsive : it doesn't remember where you were after selecting an item, the magnifying glass is on top of checkout bouton or any button, the back button is confuse where to go back. Its impossible to write the full shipping address street since there's a limit of number characters. On top of that the customer service doesn't respond at all

Absolute nightmare to use for the following seasons: 1. Doesn't load enough results at a time, you have to constantly tap to load more before scrolling. 2. Seems to randomly forget applied filters. 3. Doesn't remember where you left off if you were shopping from a particular list of items (e.g. Sale section). If you're further down the list and carted something you liked - which requires you to leave the results page - you have to go back to the results and then start all over. Because of what I mentioned in the first point above, it's doubly annoying. 4. There's a floating +/- bar on the bottom right of the screen that seems to appear every time a page is loaded. It stays there for a few seconds, and happens to block the "Apply Filter" and "Add to Cart" buttons. Awful design. 5. The filters don't account for stock. Why bother allowing filtering by size when it's not available for purchase? Very little thought was put into this app, and it's glaringly obvious. Either allow customers to order from your website (Canadian here, not sure how it is elsewhere), or redesign the app entirely.

App works, but needs to remember your selected size, if not across different clothing types, then at least from your current filter/search. Website is generally better because you can open multiple tabs from a single search – in the app, when you go back from a detail page to the search results page, you have to scroll down again. Also, why do so many items have the same name? It's really confusing.