United Airlines

United Airlines

About this app

Meet the United app

From planning, to booking, to day of travel, we’ve got you covered.
On our app you can:
• look for flights across our global network and book them easily for yourself, or your friends and family
• check in for your flight and get your boarding pass before you get to the airport
• change seats, or flights, if something better becomes available
• make sure you’re prepared for your trip with our Travel-Ready Center
• add your bags, drop them at bag drop shortcut, and track them along your journey
• use our built-in terminal guide to find your gate and navigate the airport with ease
• watch movies, play games, and pay for inflight snacks and drinks while you’re in the air
• enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app
• talk, text or video chat with an agent if you have any questions about your trip
• figure out your next move if your flight is delayed or cancelled

Ratings and reviews

What a horrible design change on the May 3 update! Why can't you leave well enough alone?? The font is smaller and harder to read. The seat map views are ugly. The colors and blue used have less contrast. Space is wasted on the "cards" and don't line up in sensible columns like it used to. The app has gone rapidly downhill in recent releases. The app is crashing constantly still and that hasn't been fixed but we get investment in horrible, unnecessary UI redesign. Just stop and fix the bugs!

It still has some quirks and issues that have evolved over time, as options were added or removed. Overall the App is very useful on many levels. However, sometimes it freezes and closes, not because of the phone. It would be great if it could provide as many functions and functionality as the desktop version, but overall a great App, that is very useful

App is extremely clunky and not intuitive: - Sends push notifications every minute if I don't force close the app. I've changed the settings too - Why is there a seat map scrolling left to right (ew) and up and down depending how I select - I have to click on check in, change seats, etc twice to get there. First click fake loads - I have to click on like 6 buttons to get what I'm looking for. The process flow is too bloated - Crashes randomly & slow Please just copy AA's app, so fast and clean

What's new

We continue to make enhancements to help make the app easier to use and provide more consistency.