My Virgin Media

Virgin Media

About this app

If you’re a Virgin Media customer, download the My Virgin Media app to make managing your broadband, TV, and home phone accounts smoother and easier. In a few simple taps control your account from the palm of your hand, wherever and whenever you like.
You’ll be able to:
- Check your broadband, TV and home phone package details
- See your latest bill amount, plus view previous bills and download them as PDFs
- Manage your Direct Debit details and make a payment
- Check for faults affecting services in your area, and run tests on the Virgin Media kit in your home
- Check order or appointment details easily
- Find your account number and area reference quickly
- Explore exclusive offers and rewards with Priority from O2

Need a helping hand?
Broadband, TV and home phone customers can also tap to see relevant topics and conversations on the Virgin Media Community.

Ratings and reviews

My virgin media app is a quick & easy service & straight Forward, not at all complicated as I no 4 sum people it can put u off but as I said it's so simple 2 follow, what ever it is u need 2 do is done in a blink of an eye, out of the different networks I've used its been problem after problem, I wish VM had been my 1st choice as I've had no issues wiv my broadband wots so ever, definitely a 10 out of 10 & I recommend u check it out as u won't be disappointed. ❤️👍👍👍🙌👍👍❤️

I use this app for broadband only as i will not pay fron rubbish freeview nomatter how anyone send it out over the air. App seems fine at times, but whether it corrisponds with Virgin I don't thinks so. This month i found extra charges along with monthly bill which was paid, still I am receiving messages to pay bill again. Disgusting service from Virgin Media, when they dont give two brass monkeys about there customers even though somewhere in our payments it covers there wages.

Second time got a issues with broadband and on the phone virgin confirmed it's a problems with them system and promising discounts but you never gonna get any discount, when you call them speak about it they just saying they can't see anything on the system like that thing was happened etc... shame!!!! I don't care who are you I just sharing my experience with other people 👍