My Cloud OS 5

Western Digital Technologies, Inc.

About this app

Introducing My Cloud OS 5
Welcome to our fresh new My Cloud NAS software ecosystem featuring our latest security updates for enhanced data privacy, improved stability and reliability, a modern mobile and web app experience, and improved photo/video viewing and sharing capabilities.

My Cloud OS 5 helps you easily back up and organize high volumes of content from multiple computers, smartphones, and tablets on your My Cloud NAS, on your own private network, and without costly subscriptions. Use the mobile or web app to remotely access and share files, photos and videos you save on your My Cloud NAS from anywhere with an Internet connection.

COLLECT YOUR CONTENT IN ONE PLACE
Set up automatic backups to save content from your multiple devices on your private My Cloud NAS. And with your files, photos, and videos organized in one place on your own network, you can easily streamline access to manage your projects and optimize workflows.

ACCESS REMOTELY
The My Cloud OS 5 mobile app makes your content available to your smartphone or tablet with an Internet connection, whether you’re at home or away. Stop lugging around external drives when you travel and simply access your important files with your smartphone or tablet.

EASY SHARING AND COLLABORATION
Easily share content with friends, family, and colleagues, or invite them to access your My Cloud NAS for seamless collaboration. My Cloud OS 5 makes it easy to share high-res photos and videos, a single file, or an entire folder using your smartphone or tablet.


OPTIMIZED MULTI-MEDIA EXPERIENCE
My Cloud OS 5 delivers a beautiful photo and video viewing experience, so you get the most out of your multi-media library.
• Better Photo Viewing and Sharing: Preview RAW and HEIC photos before sending. Create albums to collect and organize photos for projects, special events, or just memories you want to share. Then, you can invite others to view or even add in their own photos.
• Sharper Video Sharing: Share high-quality video with friends, family or clients without compromising on resolution.
• Smooth Streaming: Download the Twonky Server or Plex Media Server to smoothly stream movies and music playlists stored on your My Cloud NAS to your TV, home entertainment system or mobile device.
Key App Features:
- Easily back up and organize high volumes of content from multiple smartphones and tablets on your private My Cloud NAS
- Remotely access all the content saved on your private My Cloud NAS without costly subscriptions
- Share high-res photos and videos, a single file, or an entire folder using your smartphone or tablet
- Create an Album so you can easily share photos and videos with colleagues, clients, or family
- Smoothly stream movies and music playlists stored on your My Cloud NAS to your mobile device

Ratings and reviews

The deterioration of WD products is so significant, you would swear they were acquired by Symantec. Nevermind abandoning critical features and replacing them with... well, nothing. Nevermind that using features like USB Backup feel like solving an escape room puzzle. Why did it lack basically functionality like a progress bar when uploading a file? They used to be the king. Western Digital has become a joke. Also, it's super classy that files only show 6 characters ... then the last two. Boo.

Almost every time I want to show someone a photo or video via this app it, doesn't work. Invariably, I have to uninstall then immediately reinstall the app and go through the setup again. Such a pain. I stopped using the auto backup feature due to it taking forever to backup files that have already been backed up. App needs an ini file that holds file names, dates, sizes, etc so that the same files don't have to be backed up every time the app is opened.

2/3/24: I have to update: I haven't been able to access my storage from this phone app for a couple of months. I have tried off and on, but get stymied. It doesn't want to recognize my connected NAS drive, just taking me to say I need to purchase one. Frustrating. 2022: Works much better than the previous version, for my older NAS drive. File access had been seamless

What's new

Thank you for using My Cloud OS5! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/os5.