Xfinity Prepaid

2.5
3K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Xfinity Prepaid App allows you to manage every aspect of your account wherever you are, whenever you need it. It’s easy to access your personal account and do things like:

Refill your services on the go
Check expiration dates and manage payments
Add new channel packs
Find the closest retailer
Stay up to date on the latest offerings and promotions
​It’s secure and fast - and lets you refill all your Prepaid Internet and Prepaid Instant TV on the go!

Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference
Updated on
Jul 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
2.93K reviews
Carol M
November 14, 2023
This used to be set up to make automatic payments on a set schedule..that no longer works Not sure what a collaboration feature is. But I do know it no longer takes keeps a sheduled monthly payment called automatic payments. You now have to make the payment yourself,and to be honest they did have frequent issues, dropped my payments a lot! I would have to call in to get it taken care of,the app sucked at it! No wonder it'dropped that feature! Ha saves me the difficulty it had become. Thanks!
46 people found this review helpful
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swētnf
February 28, 2024
For as long as Xfinity and affilliates have been in business, if your not going to wisely invest in a proper app service for your customers you should just not have apps. This Xfinity Prepaid app is seriously inconveniencing to say the least. In one place in the app the logout link is highlighted. In another place in the app it has a log in screen, not to overlook the fact that I keep checking the stay logged in check box (period).
6 people found this review helpful
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Erikka Colclazier
May 24, 2021
This app should 100% shame xfinity for their lack of concern for those of us using their service. I, like everyone else, cannot see anything but a blank screen with buttons on the bottom to switch between more blank pages. My router went down, I've tried to reset it by unplugging it because I can't even do it on the app. Nothing still. This runs the SECURITY ON MY HOUSE. Then I notice that there are tons of people with the same problem and this app was last updated in AUG OF 2020. DISGRACEFUL.
124 people found this review helpful
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What's new

Crash fix for app start.