Packeta

Zásilkovna s.r.o.

About this app

Send your packages to the Z-BOX.
Z-BOX is a self-service dispensing point for the Packeta, thanks to which you will no longer be like a thorn in the side and wait for the courier to call you. Delivery price from 41 CZK. Nonstop operation.

With the Between Us service, you simply send the shipment to another dispensing point or to the door in no time - without queues and long waits. No more paperwork, long forms or label printing. And from 69 CZK.

Thanks to the application, you also have an immediate overview of all your shipments. Both about the ones on the way and the previous ones.

What awaits you in the application?
Sending a shipment - Between us
No more paperwork, forms or label printing. Send our shipment in no time with our mobile application, in which you will find the Between Us service. All you need is a phone and online payment.

Shipment return
Do you need to return the shipment to the e-shop? No problem. The application allows you to easily return the shipment, just enter the code you received from the e-shop. You don't have to fill anything else.

Tracking
Thanks to detailed shipment tracking and connection to our system, you will know exactly where the shipment is located.

Push Notifications
Be in the picture. The application notifies you immediately when the shipment is ready to be picked up.

Dispensing points
Thanks to the interactive map, you can search for the nearest dispensing points in the area. The built-in filter also allows you to select the places where you can pay by card, for example. In the detail of the dispensing point you will find a description of how to get there, including photos or opening hours.

Shipment archive
In the shipment archive, you can view all your shipments that have ever been paired with your account.

Ratings and reviews

I've wasted so much time on the first hurdle, registration. I've given up. First, the app asks for an email address. I enter one. Then it asks me to open my email app via a button. It opens the wrong email app: Outlook instead of Google Mail. I start again and enter my work email address (Outlook) and click the button again. It opens my email, and I click "verify email". It takes me to an error page. I call the help line. The assistant can't help me. End of story.

It took me 10 minutes to pick up a packet. And I was not the only one. Two other people failed, and needed help. Nobody wants to install an app just to pick up a packet. There are much simpler ways to do that. See the competition. This is good only for Packeta to funnel us into their database and to put their feet on our device, a good old evil marketing trick. After installation you have to do a ton of things. Add email, verify, verify by phone, etc. The verification link doesn't work.

Very bad. Zásilková, Packeta, zbox. You are just making confusion. I spent twice around 15 minutes. First time I opened the box after trying for 15 minutes. Second time I gave up after 15 minutes standing on a very cold weather. It couldn't connect to zbox. Good idea but complex for the user plus it is not not working. I will never use it again.