Tracy Sehgal
I experienced all the problems reported, HOWEVER I rang the support number and a really helpful guy went through everything with me. When you update the app it updates your support code too (doesn't tell you though!!) I'd been using the same code from green A4, green credit card size to TIE but now ,if you have the TIE you have to put the number at the top right of the front of the card. He waited for me to go through the whole process to make sure it worked and it did. Hope this helps
11 people found this review helpful
Agencia Estatal de Administración Tributaria
August 16, 2023
Gracias por su comentario. Si tiene alguna consulta o error con la aplicación de Cl@ve, puede escribirnos al correo de soporte indicando la misma. soporteapp@correo.aeat.es
Yuriy Ogarkov
If you click on privacy policy or terms & conditions you have error 404. No explanation about where to get the document number for the second line when you first activatebthe app. You also get error 404.
2 people found this review helpful
Agencia Estatal de Administración Tributaria
January 22, 2024
Gracias por su comentario. ¿Podría escribirnos al correo de soporte para buscar alguna solución? soporteapp@correo.aeat.es