Bob Lenderman
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It looks nice, but it's functionally useless. Repeatedly crashes, freezes, etc. Cants connect it to the bike. Using an s23 ultra. Already cleared cache, data, force stopped, rebooted, un-installed, reinstalled, etc. I've worked in tech over 20yr. Short of going over the code myself there's no other troubleshooting left that can be done. Whatever Polaris responds with is equally garbage.
Polaris Industries
April 18, 2024
Thank you for leaving the feedback. We are aware of the issues you have mentioned and are actively working on resolving them. We will update here once these have been fixed in the release. Thank you so much for your patience and being a valued customer.
Robert Emmons
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The app was working great until... it had started to act weird. This was my second trip recorded to the Uintah mountains, and the app had not tracked my rides. Yes, there isn't any signal up in the mountains, but out in the open, I have terrific signal strength. I had originally marked this app 5 stars, but then I had downgraded my stars to 4. Today, I lowered my rating down to two stars. After the app update, the apps performance had become disappointing at best.
15 people found this review helpful
A Google user
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I waited for the update as requested and still can not connect the app. Same scenario as below. I can play music, get text and phone call alerts but the Ride Command app continues to say no bike found. The app is easy to navigate and very user friendly. It will not sync to my phone and bike no matter how many times I pair them. I can hear music and get text so I know they are connected but the app doesn't see it. I have a 2018 Chieftain Dark horse and a Samsung Galaxy S10+.
19 people found this review helpful
Polaris Industries
May 24, 2019
I am sorry that there is still an issue. The bike's display firmware may be out of date, you can check at ridecommand.indianmotorcycle.com. Also, try connecting to the bike with Bluetooth before opening the app, this has worked for a number of users. Please reach out to us at ridecommand-support@polaris.com for more support.