N S
I keep getting an error message after logging in and selecting the sync settings, which aren't optional. Tried virtually every combination of sync settings. It will say the services are unavailable after I click "sync," and then it crashes. Tried uninstalling/ the re-installing. The advice of "simply hit "Help" then "Send Feedback" in the app" that has been suggested doesn't work as you can't even get to that point in the app.
2 people found this review helpful
The Church of Jesus Christ of Latter-day Saints
April 29, 2024
Good news! Syncing is back up and running smoothly. If you bump into any more hiccups, simply hit “Help” then “Send Feedback” in the app to let us know. Or drop us an email at membertools@churchofjesuschrist.org. We’re here to help!
Kevin P
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Broken. I keep getting the message that the services are unavailable, and to try again later. I read that it helped to uninstall the app and reinstall , so I did that. It worked once at home and now I'm getting the message again. Makes it tough to fulfill my calling when I can't access the information during an important meeting. This needs to be fixed asap. I'm glad sync is up now but I needed it yesterday in my meetings. Not so much today at work. It's down a ton, I hope for reliability soon.
2 people found this review helpful
The Church of Jesus Christ of Latter-day Saints
April 29, 2024
Good news! Syncing is back up and running smoothly. If you bump into any more hiccups, simply hit “Help” then “Send Feedback” in the app to let us know. Or drop us an email at membertools@churchofjesuschrist.org. We’re here to help!
Ron Jenkins
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Unusable. Samsung Galaxy S21+ & Android version 14 - Since the app updated itself recently, all I get is the dreaded "Member Tools Services are unavailable. Try again later" error. Clear cache, clear data, uninstall, reinstall, still won't open. Use a browser on this same device, and I can log in through the web just fine, app will not work at all. - - So of course the minute I finally give up and post a review, it starts working again. Useless error is useless.
7 people found this review helpful
The Church of Jesus Christ of Latter-day Saints
April 26, 2024
Check out the FAQs on Member Tools for a quick fix to your password issue, under the “Login and Update” section: www.churchofjesuschrist.org/tools/help/member-tools-frequently-asked-questions