Cherie Tindall
The app is great for reviewing your personal information (test results, appointments and such) , but there is no "back" option. For example, when you click on an appointment to view the details, there is no way to go back to the home page, the only choices are "app preferences" and "exit", so you can only do one task at a time and have to exit out and then sign back in again which is very cumbersome and annoying! I sure hope this gets fixed!!!
7 people found this review helpful
Sutter Health
March 16, 2024
We are sorry to hear that you had trouble with the app. Please feel free to reach out to us for troubleshooting by tapping the Contact Support button on the home screen or call 1-866-978-8837 for assistance.
Stan Sieler
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Mostly a good medical app. Makes login fairly easy (quite important, particularly considering stress a user might be under when trying to logon!) Could be easily better: EPIC, display a larger keypad, darn it! Doesn't quite have full functionality of web version (e.g., can't show table or graph of prior test results). In some ways a little better than web version (e.g., the "to msgs" shows specialty/department in addition to Dr.). But, EPIC ignores ALL USER REQUESTS! SHAME ON THEM!
7 people found this review helpful
Sutter Health
March 6, 2024
Thank you for your feedback, we will communicate it to our team. If you need support at any point you can tap the Contact Support button on the home screen or call 1-866-978-8837 for assistance
Bronco
It's pretty simple. Gives you the information you need, gives you access to communicate with your doctors when necessary, is able to set up appointments, and requests refills. View after visit summaries, get reminders for appointments, annual visits, and shots. Easy to use, easy to navigate once you set it up, but it's really nothing fancy or with special features. What you see is what you get.
8 people found this review helpful
Sutter Health
February 9, 2024
Thank you for using My Health Online, we greatly appreciate your feedback.