8x8 Work

3.9
10.3K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Take the 8x8 Work service with you on the go with the 8x8 Work Mobile app for phone, video conferencing and chat. 8x8 Work Mobile app is an all-in-one cloud-based collaboration tool that organizations around the world use to mobilize their workforce. Whether you work for a small business or a large corporation, 8x8 Work Mobile can be an indispensable part of your company’s remote workforce and work-from-home strategy.
8x8 Work Mobile includes a Cloud phone, HD video conferencing, chat, directory services and more. It integrates seamlessly with 8x8 Work Desktop to provide users with the same features and benefits when they work remotely as they would have in their office.
Key Benefits
All-in-One Collaboration Solution — 8x8 Work Mobile lets you stay productive with calls, video conferencing and chat, all in one app.
Stay accessible to all your contacts via your business phone line using your personal phone
Communicate timely business-critical information using Video Meetings and direct-to-YouTube live streaming
Reduce email reliance with public and private chat rooms to help your communications stay organized around projects
Onboard new remote workers or employees based in new office locations quickly
The admin portal provides IT managers with the same administration capabilities whether employees are remote or in the office
Key Features
Make HD audio calls with contacts from your company directory or personal contact list.
Host video and audio meetings from your phone, record meetings and chat with meeting participants
Check presence status and send messages, share files and @mention colleagues in 1:1, private or public chat rooms
Set business hours and turn-off incoming calls and notifications either for a selected period of time or outside of your work hours
Choose Wi-Fi or cellular data for a consistent calling experience

FAQ: https://support.8x8.com/cloud-phone-service/voice/work-mobile

Use of the 8x8 Work Mobile app requires a paid 8x8 X Series subscription or a free 8x8 Express trial account.
Updated on
Mar 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 3 others
This app may collect these data types
Messages, Photos and videos and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
10.1K reviews
Paul Medina
March 1, 2024
Was a great app, but i've been having to use it more often due to issues with work phone (related to new ISP) - app doesn't want to load VM's, can't always reliably ring, or able to swipe up to answer calls. App could use a bit of a fix up lately IMO. Oh, and it's stopped completely loading voicemails - the bubble will say that there's 1-2 unread/unlistened, but go to that tab - "you currently have no voicemails". Yes I do. Show them to me!
7 people found this review helpful
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8x8, Inc
March 1, 2024
Hi, we apologize for any issue you might be having! Could you please upgrade to the latest version and let us know if voicemail started working for you? If not please us send details of what you are experiencing to our customer support at vom@8x8.com? We'll get you up and running.
Andy Lewien
March 1, 2024
Edit: 11.6.1 is working wrt voicemail for me again. Can anyone see their voicemail on Android mobile I cannot on S9 or s23? I get notifications, but the message panels are blank... The dialer fails to connect calls if there is an extension listed with the contacts number, it does not seem able to parse the extension off and dial 10-digit number successfully like other softphones I've used. I have to copy the number from the contact, paste it into the dialer and thenmanually edit it before call.
2 people found this review helpful
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8x8, Inc
March 1, 2024
Hi, we apologize for any issue you might be having! Could you please upgrade to the latest version and let us know if voicemail started working for you? If not please us send details of what you are experiencing to our customer support at vom@8x8.com? We'll get you up and running.
Amy Coplen
February 6, 2024
What happened??? This used to work really simply and was extremely easy to use. The update makes it complicated and unusable. I can no longer dial out directly through the app, but instead have to list a number I want it to ring first and then connect to the van in trying to place. I'm logged in on my mobile, but it makes me add my mobile each time I log in and doesn't save it. Atrocious! It also tries to call from my physical desk phone when I'm using the MOBILE app! Developer's response is BS
7 people found this review helpful
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8x8, Inc
February 6, 2024
With the latest update we affected login on devices without a trusted web browser and in certain cases, the user is redirected to the web version of 8x8 Work. To resolve this issue please install one of the supported browsers: https://support.8x8.com/business-phone/voice/work-mobile/Web_Browser_Needed_to_Log_In_to_8x8_Work_for_Mobile_on_Android.

What's new

Bug fixes and improvements