eMAG.ro

eMAG

About this app

With the eMAG application you can quickly and safely buy the desired products from your mobile. You enjoy freedom of movement and orders for yourself and your loved ones from electronics, appliances, gadgets, toys and baby products to books, music and movies, RCAs and taps.

EMAG application, ideal mix between services and benefits:
- Personalized notifications. For the products of interest, the products added to Favorites and those added to the Basket, we inform you when their price decreases, when they return to stock, or when they enter into limited stock.
- The hottest shopping events accompany you anywhere. Be the first to know about Black Friday, the Price Revolution, Stock Busters.
- Payment with 1 click. Activate the option, enter the card details, and at the following orders you pay fast, 100% safe.
- Join the eMAG community. You have a lot of reviews and you can order products bought and appreciated by customers.
- 30 days right of return. As simple as you ordered, the easier you return.
- Open the parcel upon delivery. You make sure you have received the ordered product, in perfect condition and only then pay.
- The extra money. You benefit from post-purchase services so you don't worry.
- Repayment or online payment, in interest-free installments. At eMAG you not only choose products from the most varied range, but also the best payment method for your personal budget.
- In your account from the eMAG.ro application, always check the invoices and guarantees, the order history, follow the orders placed and the favorite products.

Ratings and reviews

There is no contact info, the store has no real, accessible option to contact the seller. Any issue with an order is very time consuming and next to impossible to solve. And this is coming from a genius (premium) account. UPDATE #1: The fact that they send people to a Facebook profile shows exactly the problem. Why does one need Facebook to fix what is wrong with an order? Just post an email address. Is it that hard? UPDATE #2: Contacted the store a week ago via Facebook. No answer so far.

A fourth time I make a review for the app. It is always deleted after a couple of hours. Horrible App in conclusion ! You cannot even do a re-search for a product by adding some extra key words ,instead you have to re-enter the whole searched phrase all over again... Load time is awful, random selection of delivery address and payment method from the saved ones inside the account...and many other bugs. Top store by sales in Romania and they cannot afford a decent application...

Giving 5 stars because it is client-oriented, has a refund policy if the ordered product is damaged or not as expected, has options for people to contact support even by phone. Good overall experience. They should do the same with Tazz, which is owned and managed by Emag as well. Unfortunately, tazz is significantly inferior, with no support, just a bot which is useless and leaves your questions on seen... no one to contact if you don't get your order or there are issues with your order.

What's new

- adăugare evaluare și BuyBack prin Flip
- îmbunătățire afișare estimat din listări și pagină de produs
- posibilitatea selectării preferințelor pentru tehnologiile de analiză
- îmbunătățiri funcționalități aplicație și bugfixing

Actualizăm constant aplicația pentru ca tu să te bucuri de cea mai bună experiență.
Îți mulțumim că ești client eMAG!