KYB Suspension Solutions App

2.5
60 reviews
5K+
Downloads
Content rating
Everyone
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About this app

The KYB Suspension Solutions App was designed to assist technicians in informing the motorist about the dangers of driving with worn suspension.

The App has three functions. The first is to explain the requirement of new suspension to the motorist.

- The technician, when faced with a car that requires new suspension, can input the customer's name and mobile number.
- They then tick the parts that require replacing, then on the following screen, tick the symptoms the car is showing.
- There is then an option to add a picture of the damaged/worn suspension part if they wish.

The App then takes this information, and creates a personalised vehicle report for the motorist. The vehicle report is addressed to motorist, and is sent from the workshop, with the workshop name and logo included. It explains to the motorist what requires replacing, and explains very simply why they need replacing. The specific vehicle report is sent to the motorist for free via a link on an SMS text message. The text is free to send for the technician, and free to receive by the motorist.

The second function of the App is to show a motorist the work done, when their car is in for suspension repair.

- The technician inputs the customer's name and mobile number.
- They then tick the parts that they are replacing, and then attach a photo (via the camera, or camera roll) of what the suspension component looked like before.
- They then attach or take a photo of what the new suspension component looks like now.

The App takes this information and texts a link to a specific vehicle report to the motorist, showing them the work that has been completed on their car, and explaining the benefits the work will have on their everyday driving. The text message is free for the technician to send, and free for the motorist to receive.

The third function is using the vehicle registration or VIN number, technicians can look up the vehicle they are working on. This will provide detailed, part specific technical advice, the KYB part numbers required, and a detailed technical bulletin for each job. The bulletin includes an illustrated set by step guide to fit the part, as well as the tools required (and relevant torque settings), and an estimate for the time needed to complete the job. If there is a KYB fitting video available for this reference, this will also be provided.
Updated on
Dec 8, 2019

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
60 reviews
A Google user
April 3, 2019
Best app ever Very useful to communicate directly with the customer. Option to upload photos is the best part. Thanks KYB!
1 person found this review helpful
A Google user
October 20, 2019
cant find my personal car selection guide, uninstalled.
1 person found this review helpful
kopko
December 30, 2022
VIN enter returns error useless

What's new

Bug fixes