Don’t Take the Bait to Escalate: Conflict Is Inevitable. Being a Jerk Is Optional.
À propos de ce livre audio
Turn conflict in your favor.
The Bible tells us that as far as it depends on us, we’re to be at peace with all people. But what happens when conflict is unavoidable?
Here’s some good news: there are sociologically sound ways to de-escalate conflict and win negotiations without acting like a jerk.
Even better, you can actually emerge from conflicts with a stronger relationship with the person who was your adversary—whether it’s on the job, with your neighbor, in your marriage, or in a dark parking lot. When it comes to your current (or next) conflict, remember that resolution starts with de-escalation. This book will show you
four factors you must not overlook,
three mistakes you must not make,
fourteen conflict-resolution skills you can quickly master, and
thirteen easy-to-use tactics and tricks.
When facing conflict, you don’t have to choose between running away and an ugly confrontation. This book offers you a winning game plan. You’ll handle conflicts with faith and confidence—and perhaps even a touch of eagerness. Loving your enemy starts here.
À propos de l'auteur
After a decade of penning advertising campaigns for airlines and beer, Jay Payleitner became a freelance radio producer for Chuck Colson, Josh McDowell, Fathers.com, the Heritage Foundation, and Voice of the Martyrs. Now a national speaker and the bestselling author of more than twenty-five books with sales of more than half a million copies, Jay lives with his wife, Rita, in St. Charles, Illinois, where they raised five kids and fostered ten. Learn more at JayPayleitner.com.
