Dianna M.
Since they updated the app, I've been having a lot of issues, for instance, anytime I wanna add an item to the cart, it would just say that an 'error ocurr when adding to the cart', and it's been happening ever since they updated. Yes, the new carter's app looks better than the older version but it has these little details that makes me not wanna buy here anymore:( Also, you there's no 'Favourites List', so I'm just adding them to the cart.
14 people found this review helpful
Carter's Inc
October 28, 2020
Hi, we are sorry that you're having issues with the app. Can you write to us at Appsupport@carters.com. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.
Karen Harrison
- Flag inappropriate
- Show review history
Sooooooo slow! Takes forever to load any and all pages, including the cart. When trying to add or remove things from the cart it often says it's "unable" to do it OR that an error occurred and to "please try again". Trying to do anything on this app takes an outlandish amount of time. With wifi, without wifi, after uninstalling and reinstalling I'm still running into the same problems.
14 people found this review helpful
Carter's Inc
November 30, 2021
Hi, we are sorry that you're having issues with the app. Can you write to us at Appsupport@carters.com. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.
Katie Laws
The search and filter are not accurate, so its really hard to find things sometimes/ not everything shows. The swipe feature in the cart is way too touchy. Often when I click on reviews for an item (that has reviews) nothing is there after I click. Size chart for shoes doesn't include s, m, l etc. I end up getting so frustrated that I don't purchase anything.
24 people found this review helpful