Geoff J
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Great app, not great at closing the deal - can't detect my location, I can't manually enter my location, it won't deliver TO my location, and wants me to drive 50 miles even though there's a store 9 miles away. It is trying to "deliver" the goods to the store itself, and charges me for it?? It's great in a lot of other ways, but now... I can't even sign in suddenly. Had to take my VPN down and allow cookies just to enter my credit card #. Was almost an amazing App, and dropped it at deal closure
The Kroger Co.
May 15, 2024
Hello, Geoff! We're sorry to hear this, and we would love to help! If you're still having issues, please call us at 1-800-576-4377 so that we can troubleshoot your issue with our Digital Team. Have a great day!
S. Frechette
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Very UNuser friendly. Won't email a temporary pass code. Tried too many times. And no, it didn't go to spam. i had to create a new account. I can't swipe through digital coupons without it going to sale items. Makes me clip every coupon in order to see the next one.. Very frustrating and a colossal waste of time. Makes me wonder if Kroger has IT people on staff.
3 people found this review helpful
Alyce Walker
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I went to the store today and tried to clip a digital coupon. It ended up ended up in the cashier doing an override well the line behind me grew and grew with old men that were cranky. Later on at home I downloaded the app and found out that you have to make five exta unnecessary steps to actually 'clip' the coupon. I located weekly ad, clicked the item with digital coupon available, and thought it would 'clip' there. Oh no, you must 'shop now,' scroll scroll scroll, click again, then again.....
4 people found this review helpful
The Kroger Co.
April 2, 2024
Hello Alyce! We're sorry you had an issue at the store with a digital coupon. You don't have to open the weekly ad to get digital coupons. At the bottom of the app, choose "savings" then digital coupons. You can scroll the whole list and clip up to 150. We hope this helps. Have a great day!