Emalee Terhune
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The coupons and ease of ordering is great. However, when I select the location that I would like to use, the app would automatically change the location to the closest one. Many times, I have pulled up to the drive through to give my mobile order and it's not at that location, because the app itself change the location, even after I confirmed the one I wanted.
8 people found this review helpful
McDonalds USA, LLC
June 9, 2024
Emalee, we're always here to help. drop us a line with more info on this: https://www.mcdonalds.com/us/en-us/feedback.html
Jeanna Mota
I figured placing a pickup order would help me skip the horrible drive thru experience, and they have really good deals in the app to save money. However, the pickup process has been frustrating. The app only let me check in once out of several orders I've placed. I pull up and click I'm here but it takes me to a blank order page and nothing happens. Ended up having to go through the drive thru anyway, and my food had been sitting there cold. By far the worst food app.
3 people found this review helpful
McDonalds USA, LLC
June 8, 2024
Jeanna, we want things to be as easy as possible for you. let's have a look into this by providing few details here: https://www.mcdonalds.com/us/en-us/feedback.html
Dylan Cothern
App has some pretty major flaws for being a food ordering app. For example, I can't order large combos. Why is this? No idea. But I'm not the only one with this problem. If I try to put in an order for a combo, make that combo a large, the app never lets me advance past the review and pay button. It just stays greyed out. Swap that same combo down to medium size, now I can order. A friend of mine has the same problem. I'm sure this will be fixed soon, and the deals rock, but that needs a fix.
5 people found this review helpful
McDonalds USA, LLC
June 8, 2024
Dylan, we want things to be as easy as possible for you. let's have a look into this by providing few details here: https://www.mcdonalds.com/us/en-us/feedback.html