Let's build the world's most trusted source for apps and games
Your innovation is what drives our shared success, but with it comes responsibility. These Developer Program Policies, along with the Developer Distribution Agreement, ensure that together we continue to deliver the world's most innovative and trusted apps to over a billion people through Google Play. We invite you to explore our policies through the interactive tiles below or in a print view.
Restricted Content
People from all over the world use Google Play to access apps and games every day. Before submitting an app, ask yourself if your app is appropriate for Google Play and compliant with local laws.
Sexually Explicit Content
We don’t allow apps that contain or promote sexually explicit content, such as pornography. In general, we don’t allow content or services intended to be sexually gratifying.
Here are some examples of common violations:
- Depictions of sex acts or sexually suggestive poses.
- Promotional images of sex toys.
- Promoting sexually explicit user-generated content.
- Content that depicts, describes, or encourages bestiality.
- Apps that promote escort services or other services that may be interpreted as providing sexual acts in exchange for compensation.
Child Endangerment
Google has a zero-tolerance policy against child sexual abuse imagery. If we become aware of content with child sexual abuse imagery, we will report it to the appropriate authorities and delete the Google Accounts of those involved with the distribution.
Violence
We don’t allow apps that depict or facilitate gratuitous violence or other dangerous activities.
Here are some examples of common violations:
- Graphic depictions or descriptions of realistic violence or violent threats to any person or animal.
- Terrorist groups documenting their attacks.
- Instructions for engaging in violent activities, including bomb- or weapon-making.
- Instructions on how to commit suicide.
- Apps that promote self harm.
Bullying and Harassment
We don’t allow apps that contain or facilitate threats, harassment, or bullying.
Here are some examples of common violations:
- Apps with user generated content (UGC) that lack sufficient safeguards against threats, harassment, or bullying, particularly toward minors.
- Posts, comments, or photos within an app that are primarily intended to harass or single out another person for abuse, malicious attack, or ridicule.
Hate Speech
We don't allow apps that advocate against groups of people based on their race or ethnic origin, religion, disability, gender, age, nationality, veteran status, sexual orientation, or gender identity.
Sensitive events
We don't allow apps that lack reasonable sensitivity towards or capitalize on a natural disaster, atrocity, conflict, death, or other tragic event.
Gambling
We don’t allow content or services that facilitate online gambling, including but not limited to, online casinos, sports betting, lotteries, or games of skill that offer prizes of cash or other value. We allow gambling ads as long as they meet the following requirements:
- Local Laws
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- App and ad (including gambling advertisers) comply with all applicable laws and industry standards for any location gambling ad is displayed
- Ad meets local licensing requirements for all gambling-related products and services being promoted
- Underage Users
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- App does not display a gambling ad to individuals known to be under the age of 18
- App is not part of the Designed for Families program
- App does not target individuals under the age of 18 as its primary intended audience
- Responsible Gambling
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- Landing page of the ad clearly displays information about responsible gambling
- App Classification
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- App is not a simulated gambling app (an entertainment game without real money gambling)
Here are some examples of common violations:
- Apps that allow a user to wager in order to earn real money.
- ‘KIDS 123’ app having an ad promoting gambling services
Illegal Activities
We don’t allow apps that facilitate or promote illegal activities.
Here are some examples of common violations:
- Facilitating the sale or purchase of illegal drugs or prescription drugs without a prescription.
- Depicting or encouraging the use or sale of drugs, alcohol, or tobacco by minors.
- Instructions for growing or manufacturing illegal drugs.
User Generated Content
Apps that contain or feature user-generated content (UGC) must take additional precautions in order to provide a policy compliant app experience.
A policy compliant app must:
- Define content that is objectionable and prohibit it via a terms of use or policy document
- Require users to agree to your product’s terms of use before submitting content
- Implement a user-friendly system for reporting abuse that effectively removes content in violation of your terms
- Remove or block abusive users of your service
- Provide correct categorization and IARC rating for your App
Intellectual Property, Deception, and Spam
When developers copy someone else’s work or deceive users, it hurts users and the developer community. Don't rely on deceptive, spammy tactics or unfairly use other people’s work.
Impersonation and Intellectual Property
We don’t allow apps or developer accounts that impersonate other entities, brands, or otherwise infringe on intellectual property rights of others (including trademark, copyright, patent, trade secret, and other proprietary rights). We also don’t allow apps that encourage or induce infringement of intellectual property rights.
We will respond to clear notices of alleged copyright infringement. For more information or to file a DMCA request, please visit our copyright procedures.
If you are a trademark owner and you believe there is an app on Google Play that infringes on your trademark rights, we encourage you to reach out to the developer directly to resolve your concern. If you are unable to reach a resolution with the developer, please submit a trademark complaint through this form.
If you have written documentation proving that you have permission to use a third party's intellectual property in your app or store listing (such as brand names, logos and graphic assets), contact the Google Play team in advance of your submission to ensure that your app is not rejected for an Impersonation or Intellectual Property violation.
Impersonation
We don’t allow apps that use another app or entity’s brand, title, logo, or name in a manner that may result in misleading users. Don’t try to imply an endorsement or relationship with another entity where none exists. Impersonation can occur even if there isn’t an intent to deceive, so please be careful when referencing any brands that do not belong to you. This applies even if that brand doesn’t yet have a presence on Google Play.
Here are some examples of common violations:
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Developers that falsely suggest an affiliation with another entity:
① The developer name listed for this app suggests an official relationship with Google, even though such a relationship doesn’t exist.
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App titles and icons that are so similar to those of existing products or services that users may be misled:
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Apps that falsely claim to be the official app of an established entity. Titles like “Justin Bieber Official” are not allowed without the necessary permissions or rights.
- Apps that violate the Android Brand Guidelines.
Unauthorized Use of Copyrighted Content
We don’t allow apps that infringe copyright. Modifying copyrighted content may still lead to a violation. Developers may be required to provide evidence of their rights to use copyrighted content.
Please be careful when using copyrighted content to demonstrate the functionality of your app. In general, the safest approach is to create something that’s original.
Here are some examples of copyrighted content that is often used without authorization or a legally valid reason:
- Cover art for music albums, video games, and books.
- Marketing images from movies, television, or video games.
- Artwork or images from comic books, cartoons, movies, music videos, or television.
- College and professional sports team logos.
- Photos taken from a public figure’s social media account.
- Professional images of public figures.
- Reproductions or “fan art” indistinguishable from the original work under copyright.
- Apps that have soundboards that play audio clips from copyrighted content.
- Full reproductions or translations of books that are not in the public domain.
Encouraging Infringement of Copyright
We don’t allow apps that induce or encourage copyright infringement. Before you publish your app, look for ways your app may be encouraging copyright infringement and get legal advice if necessary.
Here are some examples of common violations:
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Streaming apps that allow users to download a local copy of copyrighted content without authorization.
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Apps that encourage users to stream and download copyrighted works, including music and video, in violation of applicable copyright law:
① The description in this app listing encourages users to download copyrighted content without authorization.
② The screenshot in the app listing encourages users to download copyrighted content without authorization.
Trademark Infringement
We don’t allow apps that infringe on others’ trademarks. A trademark is a word, symbol, or combination that identifies the source of a good or service. Once acquired, a trademark gives the owner exclusive rights to the trademark usage with respect to certain goods or services.
Trademark infringement is improper or unauthorized use of an identical or similar trademark in a way that is likely to cause confusion as to the source of that product. If your app uses another party’s trademarks in a way that is likely to cause confusion, your app may be suspended.
Deceptive Behavior
We don’t allow apps that attempt to deceive users. Apps must provide accurate disclosure of their functionality and should perform as reasonably expected by the user. Apps must not attempt to mimic functionality or warnings from the operating system or other apps. Any changes to device settings must be made with the user’s knowledge and consent and be easily reversible by the user.
Misleading Claims
We don’t allow apps that contain false or misleading information or claims, including in the description, title, icon, and screenshots.
Here are some examples of common violations:
- Apps that misrepresent or do not accurately and clearly describe their functionality:
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- An app that claims to be a racing game in its description and screenshots, but is actually a puzzle block game using a picture of a car.
- An app that claims to be an antivirus app, but only contains a text guide explaining how to remove viruses.
- Developer or app names that misrepresent their current status or performance on Play. (E.g. “Editor’s Choice,” “Number 1 App,” “Top Paid”).
- Apps that feature medical or health-related functionalities that are misleading or potentially harmful.
- Apps that claim functionalities that are not possible to implement.
- Apps that are improperly categorized.
Unauthorized Use or Imitation of System Functionality
We don’t allow apps or ads that mimic or interfere with system functionality, such as notifications or warnings. System level notifications may only be used for an app’s integral features, such as an airline app that notifies users of special deals, or a game that notifies users of in-game promotions.
Here are some examples of common violations:
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Apps or ads that are delivered through a system notification or alert:
① The system notification shown in this app is being used to serve an ad.
For additional examples involving ads, please refer to the Ads policy.
Deceptive Device Settings Changes
We don’t allow apps that make changes to the user’s device settings or features outside of the app without the user’s knowledge and consent. Device settings and features include system and browser settings, bookmarks, shortcuts, icons, widgets, and the presentation of apps on the homescreen.
Additionally, we do not allow:
- Apps that modify device settings or features with the user’s consent but do so in a way that is not easily reversible.
- Apps or ads that modify device settings or features as a service to third parties or for advertising purposes.
- Apps that mislead users into removing or disabling third-party apps or modifying device settings or features.
- Apps that encourage or incentivize users into removing or disabling third-party apps or modifying device settings or features unless it is part of a verifiable security service.
Spam
We don’t allow apps that spam users or Google Play, such as apps that send users unsolicited messages or apps that are duplicative and low-quality.
Message Spam
We don’t allow apps that send SMS, email, or other messages on behalf of the user without giving the user the ability to confirm the content and intended recipients.
Webviews and Affiliate Spam
We don’t allow apps whose primary purpose is to drive affiliate traffic to a website or provide a webview of a website without permission from the website owner or administrator.
Here are some examples of common violations:
- An app whose primary purpose is to drive referral traffic to a website to receive credit for user sign-ups or purchases on that website.
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Apps whose primary purpose is to provide a webview of a website without permission:
① This app is called “Bob’s Movie Search App” and it simply provides a webview of IMDb.
Wizard Spam
We don’t allow apps that are created by an automated tool or wizard service and submitted to Google Play by the operator of that service on behalf of other persons. Such apps are only permissible if they are published by an individually registered developer account belonging to the user of the automated tool, not the operator of the service.
Privacy and Security
We’re committed to protecting user privacy and providing a safe and secure environment for our users. Malicious apps that abuse or misuse any network, device, or personal data are strictly prohibited.
User Data
You must be transparent in how you handle user data (e.g., information provided by a user, collected about a user, and collected about a user’s use of the app or device), including by disclosing the collection, use, and sharing of the data, and you must limit use of the data to the description in the disclosure. If your app handles personal or sensitive user data, there are additional requirements described below. This policy establishes Google Play’s minimum privacy requirements; you or your app may need to comply with additional restrictions or procedures if required by an applicable law.
Personal and Sensitive Information
Privacy Policy & Secure Transmission
If your app handles personal or sensitive user data (including personally identifiable information, financial and payment information, authentication information, phonebook or contact data, microphone and camera sensor data, and sensitive device data) then your app must:
- Post a privacy policy in both the designated field in the Play Console and from within the Play distributed app itself.
- Handle the user data securely, including transmitting it using modern cryptography (for example, over HTTPS).
The privacy policy must, together with any in-app disclosures, comprehensively disclose how your app collects, uses and shares user data, including the types of parties with whom it’s shared.
Prominent Disclosure Requirement
If your app collects and transmits personal or sensitive user data unrelated to functionality described prominently in the app’s listing on Google Play or in the app interface, then prior to the collection and transmission, it must prominently highlight how the user data will be used and have the user provide affirmative consent for such use.
Here are some examples of common violations:
- An app that doesn’t treat a user’s inventory of installed apps as personal or sensitive user data and doesn’t comply with the Privacy Policy, Secure Transmission, and Prominent Disclosure requirements.
- An app that doesn’t treat a user’s phone or contact book data as personal or sensitive user data and doesn’t comply with the Privacy Policy, Secure Transmission, and Prominent Disclosure requirements.
EU-U.S. Privacy Shield
Privacy Shield
If you access, use, or process personal information made available by Google that directly or indirectly identifies an individual and that originated in the European Union or Switzerland (“EU Personal Information”), then you must:
- comply with all applicable privacy, data security, and data protection laws, directives, regulations, and rules;
- access, use or process EU Personal Information only for purposes that are consistent with the consent obtained from the individual to whom the EU Personal Information relates;
- implement appropriate organizational and technical measures to protect EU Personal Information against loss, misuse, and unauthorized or unlawful access, disclosure, alteration and destruction; and
- provide the same level of protection as is required by the Privacy Shield Principles.
You must monitor your compliance with these conditions on a regular basis. If, at any time, you cannot meet these conditions (or if there is a significant risk that you will not be able to meet them), you must immediately notify us by email to data-protection-office@google.com and immediately either stop processing EU Personal Information or take reasonable and appropriate steps to restore an adequate level of protection.
Additional Requirements
In addition to the requirements above, the table below describes requirements for specific activities.
| Activity | Requirement |
|---|---|
| If your app handles financial or payment information or government identification numbers | Then it must never publicly disclose any personal or sensitive user data related to financial or payment activities or any government identification numbers. |
| If your app handles non-public phonebook or contact information | We don't allow unauthorized publishing or disclosure of people's non-public contacts. |
| If your app contains anti-virus or security functionality, such as anti-virus, anti-malware, or security-related features | Then it must post a privacy policy that, together with any in-app disclosures, explain what user data your app collects and transmits, how it’s used, and the types of parties with whom it’s shared. |
Device and Network Abuse
We don’t allow apps that interfere with, disrupt, damage, or access in an unauthorized manner the user’s device, other devices or computers, servers, networks, application programming interfaces (APIs), or services, including but not limited to other apps on the device, any Google service, or an authorized carrier’s network.
Apps on Google Play must comply with the default Android system optimization requirements documented in the Core App Quality guidelines for Google Play.
Here are some examples of common violations:
- Apps that block or interfere with another app displaying ads.
- Game cheating apps that affect the gameplay of other apps.
- Apps that facilitate or provide instructions on how to hack services, software or hardware, or circumvent security protections.
- Apps that access or use a service or API in a manner that violates its terms of service.
- Apps that attempt to bypass system power management that are not eligible for whitelisting.
Malicious Behavior
We don’t allow apps that steal data, secretly monitor or harm users, or are otherwise malicious.
An app distributed via Google Play may not modify, replace, or update itself using any method other than Google Play’s update mechanism. Likewise, an app may not download executable code (e.g. dex, JAR, .so files) from a source other than Google Play. This restriction does not apply to code that runs in a virtual machine and has limited access to Android APIs (such as JavaScript in a webview or browser).
The following are explicitly prohibited:
- Viruses, trojan horses, malware, spyware or any other malicious software.
- Apps that link to or facilitate the distribution or installation of malicious software.
- Apps or SDKs that download executable code, such as dex files or native code, from a source other than Google Play.
- Apps that introduce or exploit security vulnerabilities.
- Apps that steal a user’s authentication information (such as usernames or passwords) or that mimic other apps or websites to trick users into disclosing personal or authentication information.
- Apps that install other apps on a device without the user’s prior consent.
- Apps designed to secretly collect device usage, such as commercial spyware apps.
Apps that monitor or track a user’s behavior on a device must comply with these requirements:
- Apps must not present themselves as a spying or secret surveillance solution.
- Apps must not hide or cloak tracking behavior or attempt to mislead users about such functionality.
- Present users with a persistent notification and unique icon that clearly identifies the app.
- Apps and app listings on Google Play must not provide any means to activate or access functionality that violate these terms, such as linking to a non-compliant APK hosted outside Google Play.
- You are solely responsible for determining the legality of your app in its targeted locale. Apps determined to be unlawful in locations where they are published will be removed.
Check out our App Security Improvement Program to find out about the most recent security issues flagged to developers on Google Play. Vulnerability and remediation details are available in each campaign's support page link.
Monetization and Ads
Google Play supports a variety of monetization strategies to benefit developers and users, including paid distribution, in-app products, subscriptions, and ad-based models. To ensure the best user experience, we require you to comply with these policies.
Payments
Apps that employ in-store or in-app purchases must comply with the following guidelines:
In-store purchases: Developers charging for apps and downloads from Google Play must use Google Play’s payment system.
In-app purchases:
- Developers offering products within a game downloaded on Google Play or providing access to game content must use Google Play In-app Billing as the method of payment.
- Developers offering products within another category of app downloaded on Google Play must use Google Play In-app Billing as the method of payment, except for the following cases:
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- Payment is solely for physical products
- Payment is for digital content that may be consumed outside of the app itself (e.g. songs that can be played on other music players).
- In-app virtual currencies must only be used within the app where they were first purchased.
- Developers must not mislead users about the apps they are selling nor about any in-app services, goods, content, or functionality offered for purchase. If your product description on Google Play refers to in-app features that may require a specific or additional charge, your description must clearly notify users that payment is required to access those features.
Here are some examples of products supported by Google Play In-app Billing:
- Virtual game products, including coins, gems, extra lives or turns, special items or equipment, characters or avatars, additional levels or playtime.
- App functionality or content, such as an ad-free version of an app or new features not available in the free version.
- Subscription services, such as streaming music, video, book, or other media services; digital publications, including when bundled with a physical edition; and social networking services.
- Cloud software products, including data storage services, business productivity software, and financial management software.
Here are some examples of products not currently supported by Google Play In-app Billing:
- Retail merchandise, such as groceries, clothing, housewares, and electronics.
- Service fees, including taxi and transportation services, cleaning services, food delivery, airfare, and event tickets.
- One-time membership fees or recurring dues, including gym memberships, loyalty programs, or clubs offering accessories, clothing, or other physical products.
- One time-payments, including peer-to-peer payments, online auctions, and donations.
- Electronic bill payment, including credit card bills, utilities, and cable or telecommunications services.
Note that in some markets, we offer Android Pay for apps selling physical products and services. For more information, please visit our Android Pay developer page for details and brand usage requirements.
Subscriptions and Cancellations
If a user cancels a subscription purchased from an app on Google Play, our policy is that the user will not receive a refund for the current billing period, but will continue to receive their subscription content for the remainder of the current billing period, regardless of the cancellation date. The user's cancellation goes into effect after the current billing period has passed.
You (as the content or access provider) may implement a more flexible refund policy with your users directly. It is your responsibility to notify your users of any changes to your refund policies and ensure that the policies comply with applicable law.
Ads
We don’t allow apps that contain deceptive or disruptive ads. Ads must only be displayed within the app serving them. We consider ads served in your app as part of your app. The ads shown in your app must be compliant with all our policies. For policies on gambling ads, please click here.
Deceptive Ads
Ads must not simulate or impersonate the user interface of any app, notification, or warning elements of an operating system. It must be clear to the user which app is serving each ad.
Here are some examples of common violations:
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Ads that mimic an app's UI:
① The question mark icon in this app is an ad that takes the user to an external landing page.
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Ads that mimic a system notification:
① ② The examples above illustrate ads mimicking various system notifications.
Disruptive Ads
Ads should not be shown in a way that results in inadvertent clicks. Forcing a user to click an ad or submit personal information for advertising purposes before they can fully use an app is prohibited.
Interstitial ads may only be displayed inside of the app serving them. If your app displays interstitial ads or other ads that interfere with normal use, they must be easily dismissable without penalty.
Here is an example of a common violation:
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Ads that take up the entire screen or interfere with normal use and do not provide a clear means to dismiss the ad:
① This ad does not have a dismiss button.
Interfering with Apps, Third-party Ads, or Device Functionality
Ads associated with your app must not interfere with other apps, ads, or the operation of the device, including system or device buttons and ports. This includes overlays, companion functionality, or widgetized ad units. Ads must only be displayed within the app serving them.
Here are some examples of common violations:
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Ads that display outside of the app serving them:
Description: The user navigates to the home screen from this app, and suddenly an ad appears on the homescreen.
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Ads that are triggered by the home button or other features explicitly designed for exiting the app:
Description: The user attempts to exit the app and navigate to the home screen, but instead, the expected flow is interrupted by an ad.
Inappropriate Ads
The ads shown within your app must be appropriate for the intended audience of your app, even if the content by itself is otherwise compliant with our policies.
Here is an example of a common violation:
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- ① This ad is inappropriate for the intended audience of this app.
Usage of Android Advertising ID
Google Play Services version 4.0 introduced new APIs and an ID for use by advertising and analytics providers. Terms for the use of this ID are below.
- Usage. The Android advertising identifier must only be used for advertising and user analytics. The status of the “Opt out of Interest-based Advertising” or “Opt out of Ads Personalization” setting must be verified on each access of the ID.
- Association with personally-identifiable information or other identifiers. The advertising identifier must not be connected to personally-identifiable information or associated with any persistent device identifier (for example: SSAID, MAC address, IMEI, etc.) without explicit consent of the user.
- Respecting users' selections. If reset, a new advertising identifier must not be connected to a previous advertising identifier or data derived from a previous advertising identifier without the explicit consent of the user. Also, you must abide by a user’s “Opt out of Interest-based Advertising” or “Opt out of Ads Personalization” setting. If a user has enabled this setting, you may not use the advertising identifier for creating user profiles for advertising purposes or for targeting users with personalized advertising. Allowed activities include contextual advertising, frequency capping, conversion tracking, reporting and security and fraud detection.
- Transparency to users. The collection and use of the advertising identifier and commitment to these terms must be disclosed to users in a legally adequate privacy notification. To learn more about our privacy standards, please review our User Data policy.
- Abiding by the terms of use. The advertising identifier may only be used in accordance with these terms, including by any party that you may share it with in the course of your business. Beginning August 1st 2014, all updates and new apps uploaded to Google Play must use the advertising ID (when available on a device) in lieu of any other device identifiers for any advertising purposes.
Store Listing and Promotion
The promotion and visibility of your app dramatically affects store quality. Avoid spammy store listings, low quality promotion, and efforts to artificially boost app visibility on Google Play.
App Promotion
We don’t allow apps that directly or indirectly engage in or benefit from promotion practices that are deceptive or harmful to users or the developer ecosystem. This includes apps that engage in the following behavior:
- Using deceptive ads on websites, apps, or other properties, including notifications that are similar to system notifications and alerts.
- Promotion or installation tactics that redirect users to Google Play or download apps without informed user action.
- Unsolicited promotion via SMS services.
It is your responsibility to ensure that any ad networks or affiliates associated with your app comply with these policies and do not employ any prohibited promotion practices.
Metadata
We don’t allow apps with misleading, irrelevant, excessive, or inappropriate metadata, which include the app’s description, title, icon, screenshots, and promotional images. We also don’t allow user testimonials in the app’s description.
Here are some examples of common violations:
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① User testimonials
② Excessive details
③ ④ Misleading references to other apps or products
⑤ Repetitive, excessive, or irrelevant keywords
Here are some examples of inappropriate text, images, or videos within your listing:
- Imagery or videos with sexually suggestive content. Avoid suggestive imagery containing breasts, buttocks, genitalia, or other fetishized anatomy or content, whether illustrated or real.
- Language inappropriate for a general audience. Avoid profane and vulgar language in your app listing. If it is a critical element of your app, you must censor its presentation within the store listing.
- Graphic violence prominently depicted in app icons, promotional images, or videos.
- Depictions of the illicit usage of drugs. Even EDSA (Educational, Documentary, Scientific, or Artistic) content must be suitable for all audiences within the store listing.
Here are a few best practices:
- Highlight what's great about your app. Share interesting and exciting facts about your app to help users understand what makes your app special.
- Make sure that your app’s title and description accurately describe your app’s functionality.
- Avoid using repetitive or unrelated keywords or references.
- Keep your app’s description succinct and straightforward. Shorter descriptions tend to result in a better user experience, especially on devices with smaller displays. Excessive length, detail, or repetition can result in a violation of this policy.
- Remember that your listing should be suitable for a general audience. Avoid using inappropriate text, images or videos in your listing.
Ratings, Reviews, and Installs
Developers must not attempt to manipulate the placement of any apps in Google Play. This includes, but is not limited to, inflating product ratings, reviews, or install counts by illegitimate means, such as fraudulent or incentivized installs, reviews and ratings.
Here are some examples of common violations:
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Asking users to rate your app while offering an incentive:
- ① This notification offers users a discount in exchange for a high rating.
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- Repeatedly submitting ratings to influence the app’s placement on Google Play.
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Submitting or encouraging users to submit reviews containing inappropriate content, including affiliates, coupons, game codes, email addresses, or links to websites or other apps:
② This review encourages users to promote the RescueRover app by making a coupon offer.
Ratings and reviews are benchmarks of app quality. Users depend on them to be authentic and relevant. Here are some best practices when responding to user reviews:
- Keep your reply focused on the issues raised in the user's comments and don’t ask for a higher rating.
- Include references to helpful resources such as a support address or FAQ page.
Families and COPPA
Google Play offers a rich platform for developers to showcase trusted, high-quality and age appropriate content for the whole family. Before submitting an app to the Designed for Families program, ensure your app is appropriate for children and compliant with COPPA and other relevant laws.
Designed for Families
If you've built great apps designed for kids and/or families - participating in the Designed for Families program on Google Play is a great way to surface your apps to the right users. Read this section to better understand policies and program requirements to take part in the Designed for Families program. For more information on the process of opting into the program, click here.
Before you opt-in, your app must meet all the Designed for Families program requirements, Google Play Developer Program Policies and Developer Distribution Agreement, including the Designed for Families DDA Addendum.
Program Requirements
Eligibility
All apps participating in the Designed for Families program must be relevant for children under the age of 13 and comply with the eligibility criteria below. Google Play reserves the right to reject or remove any app determined to be inappropriate for the Designed for Families program.
Eligibility Criteria
- Apps must be rated as ESRB Everyone or Everyone 10+, or equivalent.
- If your Designed for Families app displays ads, you confirm that:
- 2.1 You comply with applicable legal obligations relating to advertising to children.
- 2.2 Ads displayed to child audiences do not involve interest-based advertising or remarketing.
- 2.3 Ads displayed to child audiences present content that is appropriate for children.
- 2.4 Ads displayed to child audiences follow the Designed for Families ad format requirements.
- You must accurately disclose the app's interactive elements on the content
rating questionnaire, including:
- 3.1 Users can interact or exchange information
- 3.2 Shares user-provided personal information with third parties
- 3.3 Shares the user's physical location with other users
- Apps that target child audiences may not use Google sign-in or Google Play Game Services as the login experience for their app. Apps that target both children and older audiences (mixed audience), can use Google sign-in or Google Play Game Services as an optional feature.
- If your app targets child audiences and uses the Android Speech API, your app's RecognizerIntent.EXTRA_CALLING_PACKAGE must be set to its PackageName.
- You must add a link to your app's privacy policy on your app's store listing page.
- You represent that apps submitted to Designed for Families are compliant with COPPA (Children’s Online Privacy Protection Rule) and other relevant statutes, including any APIs that your app uses to provide the service.
- If your app uses Augmented Reality, you must include a safety warning upon
launch of the app that contains the following:
- 8.1 An appropriate message about the importance of parental supervision
- 8.2 A reminder to be aware of physical hazards in the real world (e.g., be aware of your surroundings)
- Daydream apps are not eligible to participate in the Designed for Families program.
Apps accepted to the Designed for Families program need to stay compliant with the program's eligibility requirements at all times.
Here are some examples of common violations:
- General utility/productivity apps that are not marketed towards a child audience (e.g., calculator, ringtones, flashlight, apps intended for parents).
- Apps that glamorize the use of alcohol or tobacco in a non-educational manner.
- Apps that include simulated gambling.
- Apps that include violent and graphic content not appropriate for children.
- Apps that provide dating services or offer sexual or marital advice.
Age Groups
Primarily Child-Directed Apps
Here are the age groups available for apps primarily directed to children in the
Designed for Families program:
- Ages 5 & Under
- Ages 6-8
- Ages 9-12
Apps declared as primarily child-directed may not choose Mixed Audience as an age group.
When you opt-in, select an age group based on your app's primary target audience. If you include an age group in your app's title or description, this is considered your app's primary age target during review.You should only select two age groups if you've designed your app for users in both age groups. Your app's content needs to be appropriate for children in each age group. For example: Apps designed for babies, toddlers, and preschool children should only select “Ages 5 & Under.” If your app is designed for a specific grade level, choose the age range the best represents the grade.
Mixed Audience
If your app is designed for both children under the age of 13 as well as teens or adults, you must select the mixed audience category. Mixed audience apps will display a family star badge that indicates they're family-friendly, without specifying an age group.
If your app is not designed for audiences that include children under the age of 13, it won't be accepted into the Designed for Families program. For example: Calculator apps, maps, wallpapers, recipe books, and games that aren't specifically designed for children shouldn't be opted-in to the program.
Updates to Age
After you've been accepted to the Designed for Families program, if you need to update your app's age group, you can update your information using the Play Console.
We strongly recommend you let your existing users know if you change the target age level of your app or start using ads or in-app purchases using the "What's New" section of your app's store listing page.
Categories
When you opt-in to the Designed for Families program, you can choose a category. Your app will also be available on Google Play in the general app category you select on your app's store listing page.
Here are the categories available for Designed for Families:
Action & Adventure: Action-oriented apps/games, including everything from racing games, fairy tale adventures, and more.
Brain Games: Games that make the user think, including puzzles, matching games, and similar games.
Creativity: Apps and games that spur creativity, including drawing, painting, coding, and other games where you can build things.
Education: Apps and games that are primarily education-focused, including math, science, learning the alphabet, learning to count, geography, history, and other types of educational content.
Music and Video: Apps and games with a musical element or video component, including everything from playing the piano to watching videos and more.
Pretend Play: Apps and games where the user can pretend to take on a role, like pretending to be a cook or a doctor.
Ads & Monetization
All apps participating in the Designed for Families program must comply with the following policy and quality requirements for ads as well as Play's general policy guidelines and practices. This policy applies to any advertising or commercial content (such as paid product placement or offers to make in-app purchases) served to the user for the benefit of a sponsor. Additionally, advertising and commercial content must comply with applicable laws and regulations (including any relevant self-regulatory or industry guidelines).
Ad format requirements
Ads in apps participating in Designed for Families must not have deceptive content or be designed in a way that will result in inadvertent clicks from child users. For example:
- Ad walls must not be used
- Interstitial ads must not display immediately upon app launch
- A maximum of one ad placement per page
- Ads must be clearly distinguishable from app content
Here are some examples of common violations:
- Ad that moves away from your finger as you try to close it
- More than one ad placement per page.
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Ad that takes up the majority or the entire screen without providing the user a clear way to dismiss it, as depicted in the example below:
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Banner ad showing multiple offers in one placement:
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Ads that could be mistaken by the user for app content:
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Note: Developers are allowed to promote their other Play store listings with buttons or ads that are distinguishable from app content:
Ad targeting and data collection
Ads displayed to child audiences must comply with laws relating to advertising to kids. For example, your app must disable interest-based advertising and remarketing, and should comply with child relevant regulations and industry standards for all countries where the app is distributed.
Appropriate ad content
Apps that participate in the Designed for Families program must present ad content that is appropriate for children.
The following are examples of ads not allowed in the Designed for Families program. Please note this is not an exhaustive list.
- Media Content: Ads for TV shows, movies, music albums, or any other media outlet not appropriate for children.
- Video Games & Downloadable Software: Ads for downloadable software and electronic video games that are not appropriate for children.
- Controlled or Uncontrolled Substances: Ads for alcohol, tobacco, controlled or uncontrolled substances.
- Gambling: Ads for simulated gambling, contests or sweepstakes promotions, even if free to enter.
- Adult and Sexually Suggestive Content: Ads with sexual and mature content.
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Dating or Relationships: Ads for dating sites:
- Violent Content: Ads with violent and graphic content not appropriate for children.
Ad networks
To find out if your ad network is compliant with Designed for Families ads
policies, contact your ad network to ask them about their content policies and
advertising practices.
If you use AdMob, refer to the AdMob Help Center for more details on their products.
It is your responsibility to ensure your app's overall experience with in-app advertising meets the Designed for Families program requirements.
Using ads
Apps and games in the Designed for Families program can have ads as long as they
follow the ads policy for Designed for Families. Before opting-in, make sure to
review the ads
policy to make sure your app comply with all requirements.
In-app purchases & other commercial content
There are no specific restrictions relating to in-app purchases (IAP) in apps
participating in the Designed for Families program.
Google Play reserves the right to reject apps for overly aggressive commercial tactics. Google Play will enforce IAP password protection on all apps participating in the Designed for Families program that primarily target child audiences to ensure that parents, not children, are approving purchases.
Note: This treatment does not extend to apps targeting mixed audiences.
Authentication
As stated in the Eligibility Requirements, apps that target primarily child audiences may not use Google sign-in or Google Play Game Services as the login experience for their app.
Apps that target both children and older audiences (mixed audience), can use Google sign-in or Google Play Games Services as an optional feature. In these cases, users must be able to access the app or game in its entirety without signing into Google or Google Play Games Services.
Google Play for Education users
If your app is part of the Google Play for Education program and has Google sign-in so that students can use their school accounts, your app can use Google sign-in as long as it isn't a blocking requirement for all app users.
Google Play Games Services
If your app appeals to a mixed audience, and you wish to provide a sign-in option in your game, follow section 1.1.2 of this checklist.
COPPA Compliance and Child-Directed Apps
Understanding the nuances of integrating Google services and being COPPA compliant is important when distributing child-directed apps. The Children’s Online Privacy Protection Act, or COPPA, applies to websites, apps, and services directed to children under the age of 13 and general audience apps, websites, or services with users known to be under the age of 13.
About child-directed apps
If your app is child-directed, you'll find information about integrating Google services below. There are two types of child-directed apps:
- Apps that are directed primarily to children
- Apps that have a mixed audience (meaning they don’t target children as their primary audience)
You can find more information about the differences between mixed audience apps and apps directed primarily to children on the FTC’s website.
Note: While child-directed apps may use some Google services, developers are responsible for using these services according to their obligations under the law. Please review the FTC’s guidance on COPPA and consult with your own legal counsel.
Primarily Child-Directed Declaration
You must declare in the Play Console whether your app is primarily directed to children under the age of 13 as defined by COPPA. Apps that are primarily child-directed must opt-in to the Designed for Families program.
How to integrate with Google services
Select a Google service below to learn how to integrate it in child-directed apps.
Google Mobile Ads
If you're using Google's mobile advertising services, you must indicate that you want Google to treat ad requests from your app as child-directed, as applicable.
If you tag the ad requests from your app for child-directed treatment, we will take steps to disable interest-based advertising and remarketing ads for such requests.
To learn how to correctly set up your ads, visit the following resources:
Google sign-in or Google Play Games Services
If your app is directed primarily to children, it should not use Google sign-in or Google Play Game Services.
Apps that are mixed audience shouldn't require Google sign-in or Google Play Game Services but can offer these as optional features. In these cases, users must be able to access the app or game in its entirety without signing into Google or Google Play Game Services.
If your app appeals to a mixed audience and you use Google Play Games Services, follow section 1.1 of this checklist.
Android Speech API
Child-directed apps shouldn't use the Android Speech API if they don't participate in the Designed for Families program. Apps in the Designed for Families program should follow these instructions when using the Android Speech API:
RecognizerIntent.EXTRA_CALLING_PACKAGE must be set to its PackageName.
Enforcement
Avoiding a policy violation is always better than managing one, but when violations do occur, we’re committed to ensuring developers understand how they can bring their app into compliance. Please let us know if you see any violations or have any questions about managing a violation.
Policy Coverage
Our policies apply to any content your app displays or links to, including any ads it shows to users and any user-generated content it hosts or links to. Further, they apply to any content from your developer account which is publicly displayed in Google Play, including your developer name and the landing page of your listed developer website.
Defined terms used in these policies have the same meaning as in the Developer Distribution Agreement (DDA). In addition to complying with these policies and the DDA, the content of your app must be rated in accordance with our Content Rating Guidelines.
Apps that may be inappropriate for a broad audience or result in a low quality experience for our end users may not be eligible for promotion on Google Play. Such apps will, however, remain available on Google Play so long as they are in compliance with these policies and the DDA.
Enforcement Process
If your app violates any of our policies, it will be removed from Google Play, and you will receive an email notification with the specific reason for removal. Repeated or serious violations (such as malware, fraud, and apps that may cause user or device harm) of these policies or the Developer Distribution Agreement (DDA) will result in termination of individual or related accounts.
Please note that removal or administrative notices may not indicate each and every policy violation present in your app or broader app catalog. Developers are responsible for addressing any flagged policy issue and conducting extra due diligence to ensure that the remainder of their app is fully policy compliant. Failure to address violations may result in additional enforcement actions, including permanent removal of your app or account termination.
Managing and Reporting Policy Violations
If you have any questions or concerns regarding a removal or a rating/comment from a user, you may refer to the resources below or contact us through the Google Play Help Center. We cannot, however, offer you legal advice. If you need legal advice, please consult legal counsel.
