Google Play

User policies for Google Play Newsstand

Our policies play an important role in ensuring a positive experience for both users and publishers of content on Google Play Newsstand. Please join us in this effort by respecting these policies. These policies are subject to change, so please check back for updates. Please also refer to the Google Play Terms of Service for important information about the terms that apply to the provision of content from Google Play Newsstand.

Managing content on Google Play Newsstand

Rights

Once you've purchased content or a subscription to content on Google Play Newsstand, it is available to you in your Google account. While you have the right to access your content, please note the copyright still resides with the periodical's rights holder, usually the publisher who submitted the title. Please refer to the section below entitled "Copyright and Digital Rights."

Lending and co-ownership

You may not lend or co-own any of your content from Google Play Newsstand purchases with another person.

Purchase Policies

Refunding single issue purchases and subscriptions

Single issue purchases of magazine titles are not refundable unless you are unable to access the issue or there is otherwise a defect with the content or the service.

Subscriptions are on-going and automatically renew at the end of each term. We will not refund charges from non-current terms (e.g. for subscriptions that have ended). If the subscription term is longer than a month and less than 7 days have passed, we may issue a refund for the entire term. If there is a defect or you are unable to access content in the case of subscription purchases, Google may grant a refund for the entire term or a partial refund for content not received in the remaining term of the subscription. If you receive a refund for the entire term, Google may remove access to all content, including any content you have already received as part of that term.

Google may in its discretion decline repeated requests for refunds that appear to be abusing our processes. When a refund is granted, we'll remove access to content associated with the charge and your money will be returned. To submit a refund request, please contact Google through Google Play Customer Support. If Google chooses to issue you a refund, the refund of your purchase price shall be your sole remedy.

In the event a title becomes unavailable through Google Play Newsstand, Google will refund the user (such refund may be for the entire term or for content not yet received). Where Google's rights from the publisher permit it, you will continue to have access to content from the title that has already been delivered in your account. In certain cases, we may need to remove customer access to content stored online. In these cases you will receive a full refund of the purchase price of the purchased content, which shall be your sole remedy.

Subscriptions, renewals, cancellations and free trials

Your subscription will automatically renew at the end of each subscription term -- e.g. monthly recurring subscriptions will automatically renew every month until cancelled, annual recurring subscriptions will recur every year until cancelled.

You may cancel your subscription at any point, meaning your subscription will not renew at the end of the current term. Please visit our cancelling subscriptions help page for instructions on how to do this. If you cancel during a free trial period, you will not be charged.

Changes in subscription price

You will be charged at the rate you initially agreed for the initial term of your subscription. If the Provider later increases the price of the subscription, Google will notify you and give you the option to accept or decline the price increase as described below. The increase will apply to the next payment due from you after the notice, provided that you have been given at least 30 days' prior notice before the charge is made. If you are given less than 30 days' prior notice, the price increase will not apply until the payment after the next payment due. If your subscription is cancelled and you decide to re-subscribe, you will be charged at the then current subscription rate.

Moving content between Accounts

If you accidentally purchase a subscription or magazine single issue using a different Google Account, Google may grant a refund for your purchase providing you notify Google within seven (7) days of your purchase. You can then re-purchase your subscription or single issue using your preferred Google Account. In order for your request to be considered, both accounts must be in good standing. This option is not available as a way to lend or 'gift' a purchase from one customer to another. To request this type of refund, please contact Google Play Customer Support.

Privacy and Security Policies

Sharing user data with publishers

If you purchase a subscription, Google will share your name, email address, mailing address and a unique identifier with the periodical’s publisher. As a subscriber to the periodical, Google may also share your reading history within the periodical with the publisher of that periodical. The periodical publisher will use this information in accordance with its privacy policy.

You can indicate whether or not you would like to receive any communications from the publisher that do not relate to the subscription you are purchasing, or receive any marketing communications from third parties, at the time you purchase your subscription.

If you purchase a single issue, Google may share your postal code with the periodical's publisher. We also provide periodical publishers with sales information on periodical purchases.

Google will use your personal data in accordance with our Privacy Policy.

My Magazines on Google Play

Following purchase, all magazines purchases will be stored in "My Magazines" and all news content purchases will be stored in "My News" within the Google Play Newsstand app on your device. All purchased content will also be stored in "My Newsstand" within the Google Play app on your device and on the Google Play website. Google will not display or disclose the contents of My Magazines to other users.

Copyright and Digital Rights

Google may control your usage of your content, such as the option to share entire articles, copy and paste. These protections are specified by the publisher and Google is required to implement them.

Order History

Your purchase history may be viewed by Google for technical troubleshooting and/or support purposes. We understand that your purchase history is personal information, and our highest priority is to maintain the security and confidentiality of this data. To do this, we use a variety of measures to safeguard your data. We also have internal restrictions on who can access your data at Google.

Lost Devices

Should you lose your device with stored content on it, you can always re-sync your purchases onto another device. Since all your purchases are automatically stored in the cloud (and are accessible via the Google Newssstand app and via Google Play on web and devices), you never have to worry about losing your periodical purchases.

Account Security

You are responsible for maintaining the confidentiality of your passwords associated with any Google Account you use to access Google Play Newsstand. You are also responsible for all activities that occur under your accounts. If you believe your Google Wallet account security has been compromised, or if you are a non-magazines customer reporting unauthorized charges for this service, please contact Google Wallet Buyer Support. Our team will conduct an investigation and follow up with you directly. To request an account investigation, please contact Google Wallet Buyer Support.

Account Suspensions

Your Wallet account may be suspended in cases of egregious policy violations or if we're unable to verify your account's payment details. If you believe your account has been suspended, please contact Google Wallet Buyer Support.

Content Complaints

Missing or Defective Content

If you notice any missing or defective content in your Google Play Newsstand content, such as typos, missing pages, or broken interactive elements, please report it using our report-an-issue form.

Offensive Content

Content on Google Play Newsstand spans a wide range of interests and subjects, including topics which may be controversial and potentially offensive. We understand that our users have many different points of view, and you may disagree with certain material or find it to be inappropriate. Please be assured we will take appropriate action for any content that we find to be in violation of our publisher content policies.

User-Generated Content

All user-generated content is subject to the Google Play Terms of Service.

Reporting Abuse

Our publisher policies play an important role in ensuring a positive experience for both users and our publishing partners on Google Play Newsstand. For this reason, we take reports of policy violations or abuses very seriously. If you find potentially abusive content or inappropriate user behavior, please contact Google Play Customer Support.