Socially Supportive: Customer Care the Social Way - Frankie Saucier
Deliver exceptional customer service on social media, chat, SMS and more when digital customer care expert Frankie Saucier takes you behind the scenes with today's biggest brands and technology executives to reveal the latest in strategy and software. Hear from companies designing and implementing chatbots, artificial intelligence, and so much more.
Proud member of the C-Suite Network. Inspired by Dan Gingiss, Shep Hyken, Frank Eliason, Jay Baer and many others who firmly believe as I do that treating your customers well is just the right thing to do, and here to share strategies that help you do that as efficiently as possible.