Hello, thank you for reaching out to us! we apologize for any inconvenience caused and would like to assist you in resolving this matter. Please reach out to "smart.support@eglo.com" and include the error message and your accounts email adress. Our support team will do their best to assist you and resolve the issue! thank you for your cooperation!
玛姬Magi
举报不当评价
2022年6月28日
It's terrible! Unable to associate with Google Home assistant, it shows always "error you have to add all the devices", but they are all in the app. Tried several times but it never works.
AwoX
2022年7月1日
Hello,
In order to connect the lamps with the internet, you will need a PLUG PLUS
This device works as a WIFI bridge, and also makes it possible to control the lights from wherever you are (away-from-home).