
Kenna M
This app is frustrating. Almost every time I log in, it takes 3 times of logging in to actually get logged in. The first time, it doesn't work, the second time it logs in but doesnt pull up any info so i log out and then log back in and it works. it takes about 3 minutes to actually get logged in every time. Once I am in, it works fine. Please fix this glitch...it's infuriating!
Community Credit Union Of Florida
July 7, 2025
Thanks for your feedback, and we’re really sorry for the frustration. That definitely shouldn’t be happening. We’ve shared your experience with our team so they can look into the issue. If the problem continues, please reach out MemberServices@ccuFlorida.org. We would love to help troubleshoot further. Thank you for bringing this to our attention.

A Google user
Love the app. It really makes mobile banking easy. I would have given 5 stars, but I frequently have difficulty with photographing checks that I am trying to deposit. So I recommend improving the check photographing capabilities. Also, I am disappointed that I can't see recent transactions for my CCU credit cards through the app. But otherwise I love the freedom and ease of use and anywhere access to my account.

bombomos
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it works very well Edit: this was a 5 star, but then they took away deposits and withdraws being separated by day and purchase in a neat and user friendly order. Now everything looks all jumbled up. It honestly plays hell with my dyslexia and ADHD. Before I could find the info about where my money was going and coming very easily. But now it just looks like a ragged paragraph of numbers and names.
3 people found this review helpful