Mobily App

4.1
236K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Take control of your Mobily products and services with the all-new Mobily App. Updated to include a modern, clean and highly intuitive look and feel, Mobily App streamlines your account management experience giving you fast access to all your important account info and more. With new features and improvements added regularly, youā€™ll be able to do more than ever before.

Our great new features include:

ā€¢Payments & Recharges Made Easy - Pay your bills and recharge easily using a variety of debit and credit cards through our smart and secure app.

ā€¢Shopping on Demand - Get the latest smartphone, new line, sim, or fiber delivered right to you.

ā€¢Simple Subscriptions - Find the best and latest offers on packages, services, and add-ons and quickly subscribe/unsubscribe with one click.

ā€¢Delightfully Helpful Support - Talk to a real human through our social media support channels and sit back and relax whilst we take care of all your communication needs.

ā€¢All Your Lines in One Place - Manage all your numbers under one account simply and securely.

And many more to come.
Updated on
Aug 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data isnā€™t encrypted
You can request that data be deleted

Ratings and reviews

4.1
235K reviews
Kashif Nawaz
October 13, 2024
The Transfer to Mobily network system is totally broken. If I choose eSIM the system gives error after Nafth verification on last step. And if I choose the Physical SIM the system take me to home page of Mobily network. Kindly fix the bug. Edit: Just checked that the whole booking system is not working. I tried to order the Fiber Connection and at the last stage while selecting date and time of appointment it's gives error.
17 people found this review helpful
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Mobily
August 16, 2024
Nawaz, You may always contact us via the What's Up App using the number 0560101100 for more assistance. We appreciate your communication.
Taimur
September 25, 2024
Update 25-Sep: If GARBAGE had another name, it would be Mobily. Update Sep-24 Customer support does not exist. JUST DON'T BUY THEIR PACKAGES. PAY LITTLE MORE AND SAVE YOURDELF HEADACHE. Update Jun-24 It's been more than a year and nothing improved. Website and app both are useless and only working option is payment. I won't be renewing my contract. Posted Mar-23 Next to useless app, can't do much except for renewing or buying new items. Support is slow and requires much patience.
151 people found this review helpful
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Ahmad Ghawanmeh
October 8, 2024
Worst telecom company ever. Worst customer service. And worst service. Never have been more desperate of getting the service I paid for like this moment. Internet disconnected 3 days ago and plenty of tickets opened (And till this moment not assigned to any employee nor resolved) I DON'T RECOMMEND AT ALL.
4 people found this review helpful
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Mobily
October 8, 2024
Hello Send account number and details via email info@mobily.com.sa

What's new

With every release, we aim to polish the Mobily app experience.

In this update, we have made some general enhancements and bug fixes for a better experience.

Thanks for using the Mobily app!

App support

About the developer
ETIHAD ETISALAT COMPANY
ammar.alamri@mobily.com.sa
MobilyC1AlyabisBuilding Street Number 92, from King Fahd Branch Rd, Al Olaya, Riyadh 11423 Saudi Arabia
+966 56 397 7774

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