
Joni Thompson
Very convenient in so many ways. One can send communication to their doctor(s) with questions about tests, symptoms, updates, and so much more. Test results are available quickly, appointments can be made, and messages are usually answered very quickly. I believe doctors appreciate the convenience also. But be sure to avoid socializing. Save it for the important stuff!
28 people found this review helpful

S S
I love the features of this app, especially wrt viewing history of lab results. My biggest complaint is that it does not work while I am connected to the WiFi in my doctors' offices. I expect that this is an issue with the WiFi config, as things work when I disable WiFi and switch to cellular data. Access via Wi-Fi works fine for me at other locations. Further issue: I see no way to connect to the support team for the app to report the issue.
13 people found this review helpful
Epic Systems Corporation
10 April 2026
We recommend talking to the staff at the doctor's office if you continue to experience the issue; they would best know how to get in touch with the technicians who can investigate wifi issues.

Jan Patterson
I LOVE MyChart. It is so great being able to print a med list, access my test results and images. ask questions, refill meds, and check on appointments... Plus they can contact me with emails and texts, send me paperwork to fill out, and so much more. I've switched all of my doctors to Erlanger, and all of my health information is in MyChart. My doctors can even access information about my other visits (I think). Plus all the other stuff it can do. Great tool. Easy to use.
8 people found this review helpful