
Skyler Morris
The app is unbelievably buggy, especially when it comes to taking progress pictures. Absolutely infuriating to try and take them at any point, having to retry a single picture dozens of times, and each attempt taking a minute to get right is just a massive waste of time. Please just allow me to manually take the photos. If they're bad, it's my problem, I'll handle it.
5 people found this review helpful
Align Technology
5 November 2025
We're sorry that you experienced problems with the app. Please contact us at https://bit.ly/2qMoiAT so we can get more information to assist.

Brandon Letterman
After the last update, the app is unusable. It shows the startup screen with the blue background and their symbol with "invisalign" in the middle of the screen, but never does anything else. I've tried clearing the cache and memory of the app, uninstalling and reinstalling the app, I left the beta group (thinking that may be the issue) but nothing works. The app was good when it worked, hopefully they will get whatever issue it is having resolved quickly.
15 people found this review helpful
Align Technology
10 November 2025
We're sorry that you had an issue! Our team determined this was related to an update for Android Pixel running OS16; please try updating to our latest 6.7.1 release, available on the Google Play Store. Please also clear your cache and reinstall the app. If you still have an issue after these steps, please contact us at (https://bit.ly/2qMoiAT)

Patrick Newland
This app is supposed to act as an alarm, reminding you when you should put your aligners in. One would think with the basic alarm feature of any smart phone out there as a reference, this would be easy to implement. An alarm should be alarming. It can't even get that right. Not the only thing wrong with the app, but this takes the cake for me. (second to this is that you have to wait til the next day to edit the total time after missing the easy to miss notification to put the aligners back in)
12 people found this review helpful
Align Technology
17 October 2025
We're sorry that you disliked the app. If you'd like to share additional feedback, please contact us at https://bit.ly/2qMoiAT.