4.7
57.3K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Zappos makes shopping easier! Shop all the top brands and latest trends of shoes, clothing, accessories & more!

Zappos.com offers an unrivaled selection of shoes, clothing, bags, accessories & more, along with FREE delivery and FREE returns, making shopping from your computer or smart device that much easier!

Looking for some sweet-new kicks? Zappos has you(r feet) covered!
Boots & flats from Birkenstock, Clarks, Sorel & more.
Sneakers from Nike, Brooks, Vans & many more.
Heels & pumps from Sam Edelman, UGG, Steve Madden & yup! Much, much more.

Seasons change, along with the trends. Stay ahead of the fashion game with exclusive brands, available at your fingertips!

Find the perfect fit! On-trend women's, men's, and kid's styles from the latest & best, clothing & footwear brands.

Fashion-forward clothing, high-performance apparel, outerwear, bags, accessories & more, all on the Zappos app!

Bad at or skeptical about making decisions online? Don't stress!

Shop with confidence on the Zappos app!
High-resolution images and videos.
Share your favorite styles and trends on social media
And as always, FREE & easy returns.
World-class customer service, from the Zappos Customer Loyalty Team, available by phone call (24 hours a day / 365 days a year), text, live chat, and e-mail.
Updated on
3 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
53.5K reviews
Lilium Beau
15 November 2020
Now the navigation won't load. Eyeroll. Edit: Random shuffling has been fixed so added a star. Wishing for a "save for later" option and the ability to zoom. Over two months later and the app still sucks. Filter bar is at the bottom where it easily gets activated while scrolling. Such bad placement. Filters don't work. Items shuffling at random is the worst. So frustrating. Haven't ordered in such a long time because of this. I miss you old Zappos. Please come back.
93 people found this review helpful
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Zappos.com
10 September 2019
You can directly search for "handbags" next time from the top search menu for quicker personalized results!
Lara Dillon
27 January 2021
Using this app to look at and order shoes is basically easy and fun. Orders are usually sent promptly and are filled accurately. However the last several times I have tried to return something I have run into difficulties. I am not able to print out a return label and when I request an electronically read label I am often told by UPS that that is not good enough. I have made three trips and several phone calls trying to get the right code in order to return shoes, which is extremely annoying.
47 people found this review helpful
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A Google user
3 November 2019
Search results filter are unintuitive at best. There's no apply button. Yes, you really do need one. No Mr. magnetic, human centric UX designer, it doesn't make sense without the button. Payment system is very buggy when adding cards and addresses. The add an address button does nothing from the add payment screen. If you can't handle a string of numbers with no spaces for the credit card, fix it, ALL the credit wallets paste as a numeric string.
7 people found this review helpful
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Zappos.com
12 November 2019
David, we love the sense of humor. Hope you like what we did with the latest app version (9.5.2) that adds a Done button to Search. We're taking a look at the payment issues you mentioned and will keep working hard for you. Thanks!

What's new

Your cart is now a shopping bag!
Displaying tracking carrier in order details screen.
Added ability to cancel returns in app.
Redesigned account screen.
Fixed crashes in search and fixed search items not loading.
Minor bug fixes and performance improvements.