I had to keep up with this app during the pandemic in Germany, Now after it's essentially become entirely obsolete (for the common user), I wanted to delete my account and uninstall the app. But believe it or not, of course there had to be something broken with that. Trying to delete your account in the app just results in an error message: "HTTP 404 Not Found" And when then trying to contact support via the "Support" button within the menu, it just generated a useless message template, but doesn't even tell you where to send it to or give you any other way to contact support. So many things wrong with either is beyond amusing anymore!
9 people found this review helpful
April 19, 2022
Hallo, die Fehlermeldung "HTTP 404 not found" bedeutet, dass dein verschlüsseltes Datenobjekt bei uns bereits auf Grund von Inaktivität gelöscht wurde. Die Daten befinden sich nur noch lokal auf deinem Endgerät. Durch einfache Deinstallation der App werden auch diese Daten von deinem Endgerät gelöscht. Liebe Grüße aus Berlin Dein luca-Team
The concept is good but the implementation poor. I installed it. To use it I have to tick 2 boxes. Touching the 2nd box causes the data protection declaration to open. Scrolling to the end of the text there is no means of accepting the declaration. Going back to the previous page, the 2nd box is still not ticked. Touching the 2nd box opens the declaration . . . and so it goes on.
73 people found this review helpful
March 3, 2021
Dear Thomas, we are sorry that you can't set the checkmark. Can you try clicking on the part that is not underlined? With the next update, we will try to increase the distance between the box and text. Best regards, your luca team.
Awful. Definitely the worst app I've come across. Doesn't work at all well, and when it doesn't, it absolutely freezes. It also tells you in a commandeering tone what you're not allowed to do (e.g. check out after only a short while). It is absolutely insistent you follow all their orders. Words fail as to how objectionable it is. Zero stars.
79 people found this review helpful