It won't let me log in at all and every time I log in online, I have to answer the security questions even though I checked the "personal computer, remember this device" box. Annoying all around.
I was only able to make a payment once. Tried to make another payment on the following month but it will keep telling me something went wrong and to try again later (which I did). Waste of memory. Definitely cancelling the card after I'm done making my payments.
It wasn't that great before the update, but since the update, it's even worse. Even after going to their website and resetting my user name and password, it still won't let me log in. What's the purpose of the app, if you still have to go to the website to make a payment? Oh, and if you use this card for fuel, good luck at finding a station that will accept it.
Been having problems logging in on the app for some weeks now; very frustrating. And I hope forgetful me haven't incurred a late charge cos of this. Pls do sth. Most of us rely on conveniences like this instead of using the web.
Always try to find a gas station using locator and it never works. Sends me results many miles away. Almost can never log in, always get error msgs.
It is difficult to log in at times, telling me that "something is wrong". I have no issues logging into the website directly, from my mobile device.
CarCareOne is now Synchrony Car Care! The latest version of our app will display our updated branding. We have also made several bug fixes and enhancements.