It wasn't that great before the update, but since the update, it's even worse. Even after going to their website and resetting my user name and password, it still won't let me log in. What's the purpose of the app, if you still have to go to the website to make a payment? Oh, and if you use this card for fuel, good luck at finding a station that will accept it.
The app keeps crashing, and denies me entry even though I answer my security question right. So, I had to reset my password because the app locked me out. No big deal, I guess...but...When leaving the app for whatever reason, it crashes and I have to log in all over again. When I finally logged got in, and tried to make a payment, the app directs me to the website to 'set up payment information'. It makes no sense to download an app, then have to go to the website in order to transact on the app. I will be deleting this, and going old school-payment over the phone. Do not download this app.
It won't let me log in at all and every time I log in online, I have to answer the security questions even though I checked the "personal computer, remember this device" box. Annoying all around.
Always try to find a gas station using locator and it never works. Sends me results many miles away. Almost can never log in, always get error msgs.
Can't see put history and transactions are to slow to show up. Would be nice if you could make payments from app. Good for finding locations and seeing est of balance.
Can't change payment to a different card. And doesn't show my history of payments. I'm not having login issues like other users are saying.
CarCareOne is now Synchrony Car Care! The latest version of our app will display our updated branding. We have also made several bug fixes and enhancements.
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