
Dennis Wando
What an amazing ✨ app! This is how it ought to be - not only can I manage my Airtel money account (securely) from within the app, I can also get an overview of my balances (Data, Calls, SMS) in a single interactive dashboard. I can subscribe to/purchase various deals all in one app. It's also connected to government services so that I can be linked to them speedily. It also allows me to identify Airtel shops in an area of my choosing, check network coverage, and upgrade to an E-sim! Kudos ✨
8,660 people found this review helpful
Airtel Africa
August 6, 2025
Hello Dennis, We’re pleased that you enjoyed our app, your support and voice are very important to us. ^Vane.

Akpobome Otobrise (COAJ)
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the app is great, and the user experience is awesome. However, I'd like to suggest the app be updated so it can run offline, as long as the user is using an airtel sim. that way, if I run out of data, I can easily go there and renew or buy a new data plan, or if I run out of airtime mid-conversation, I can easily go there to buy airtime.
74 people found this review helpful

Paul Elebute
Very poor experience using airtel Mifi data services. I logged on to the platform to log in into my account, but unfortunately couldn't recall my password. For days without end now, I tried to change my password using the "forget password" tab but it would not send the said OTP to my alternate number. Extremely abysmal tech! I called their customer care lines endlessly to address the situation but they'll never pick up. Also, the Mifi network goes out at will even with data on it. So, so poor!
16 people found this review helpful
Airtel Africa
October 15, 2025
Hello Paul, We regret the experience, kindly reach out to us on MyAirtel@africa.airtel.com with your phone number and country for assistance. ^Vane.