MyBSWHealth

Baylor Scott and White Health

About this app

Baylor Scott & White’s newly redesigned MyBSWHealth app gives you the ability to manage all of your healthcare needs.

With the redesigned app, you can:

• Find doctors in your network and schedule appointments with ease
• Securely communicate with your care team
• Complete a telehealth visit and get a diagnosis on your smart phone without leaving home
• View lab results and past visit summaries
• Review and pay bills
• View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan
• Manage your family’s healthcare needs from a single place

The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.

Ratings and reviews

This app is very clunky to navigate. Going "back" from anywhere always takes me to the very first landing page. If you are trying to look at messages, especially if viewing messages for a family member, you have to click back through several screens to get back to messages. And half the time when trung to pull up info for family members it says there is an error loading and you have to start all over anyway.

This app even after all the work done on it is still cumbersome. It's still too difficult to just bring up and look at your records and it shouldn't be that difficult! I should be able to navigate to a specific appointment and see everything that was generated (any and all care documents and such) and pull them up individually and then download them if I wish from that point. There are other issues too.

I gave up on this app. I've un installed and re installed it multiple times. When I open the app, there's nothing there half the time. It stopped allowing me to pay my bill, and I had to log onto the website. Telling me to call tech support is useless because the problem is with the app, not my ability to use it or understand it. I'd give it a half star if it was an option.