
Hamid khan
This app is getting worse. First, when we go to pick up the pessenger and then they don't come, you can't cancel the ride before 10 minutes if you do, you lose 10 points. Then, if the customer cancels after the rider or driver reach at location, our fuel gets wasted, and still, we don't get any points for this. On top of that, points decrease if we don't accept a ride. And now, this new "Select Goal" feature has made things even worse. Kindly fix these issues, otherwise, it's garbage.
200 people found this review helpful
WIND Mobility
October 2, 2025
Hi, thank you for comment. In case you are faced with such a situation, please contact us via mail support@yango.com or app and our colleagues will be happy to assist.

Hannan Irfan
This app is getting worse. First, when we go to pick up the pessenger and then they don't come , you can't cancel the ride before 10 minutes â if you do, you lose 10 points. Then, if the customer cancels after the rider or driver reach at location, our fuel gets wasted, and still, we don't get any points for this. On top of that, points decrease if we donât accept a ride. And now, this new "Select Goal" feature has made things even worse. Kindly fix these issues, otherwise, it's garbage.
241 people found this review helpful
WIND Mobility
September 21, 2025
Hi,
We apologize that our service was not up to your expectations. We are willing to change for the better, to constantly improve and work on quality.

Fiifi Appiah
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This app is just nonsense, I wish I could give it 0 star. Bad navigation in app map with location names. When I am almost finishing a ride and i accept new requests am not able to chart with the other rider. messages don't pop-up unless you open message. Long pickups 15 - 25 minutes when you decline too your driver score affected . in short do you guys test the driver app at all... Toy app. When will riders be notified that the driver is finishing a ride so they can decide to cancel or wait.
63 people found this review helpful
WIND Mobility
October 15, 2025
Hi,
We apologize that our service was not up to your expectations. We are willing to change for the better, to constantly improve and work on quality.