Mel L
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Was an amazing app but just recently it won't allow me to do anything as keeps disconnecting my email and after several attempts of connecting it disconnects. I have emailed for support but not getting anywhere, constant back and fourth sending pictures and still cant log my email back on.Feeling disappointed as was such a great app and have had alot of vouchers in the past. Now it's worth nothing and not worth keeping on my phone
2 people found this review helpful
Thank you for sharing your experience, and we're sorry to hear about the trouble you've had. Our support team is committed to resolving such issues, and we appreciate your patience with the process. Please reach out to us again at support@storewards.co, and we'll do our best to get this sorted out for you as quickly as possible.
James Taylor
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It's ok, but needs work. The receipt capture needs to allow for the camera flash as it's always saying that the pics are in a bad light. And needs to have a function to query receipts as a number are coming up listed as either invalid or duplicates. This app really struggles with Tesco receipts and flatly refuses to recognise some restaurant receipts.
3 people found this review helpful
Hello James! Thank you for your feedback regarding receipt processing and the option to use the camera flash. We're constantly working to improve our receipt validation process. Please feel free to contact us at support@storewards.co so we can look into your receipts and assist you further.
Don Andrez
Good app, but the way your AI reads the reciepts is somehow getting worse and worse. For example with RIMI Super it just says, that the quality of photo is bad, but the fact is, that the pictures I take are brilliantly clear and sharp. The second concern is about the bigger checks, which usually require human revision, but finally get rejected all the time, because they are reviewed on Thursday and the quota of most stores is full by then, although the check was uploaded on Monday early morning.
1 person found this review helpful
Hi,
Thank you for the review and we are here to help you. Please send your concerns directly to our ticketing system support@storewards (mailto:support@storewards.zendesk.com).co and we will help to address your concern there.
Thank you for your cooperation.