eufy Clean(EufyHome)

4.4
22.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

eufy Clean - Live Well. Live Smart. Control your Eufy smart home devices from anywhere.

You can also share Eufy smart home devices with family members, so everyone can set their own personal preferences for each device.

How to use eufy Clean:

- Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account)

- Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member.

- Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience.

Contact Us:
• Email: support@eufylife.com
• Website: eufylife.com
• Facebook: @EufyOfficial
Updated on
Apr 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
21.7K reviews
Alex Gibson
February 24, 2025
The actual vacuum is great and I love it, but this app has been getting pretty trashy. When I first got it back in July, everything was smooth sailing. But now, after several updates, I find the app has gotten overly clunky and numerous new issues keep popping up. Map doesn't always properly update the bot's location, doesn't stop drying mop function until I manually stop it, app requires me to press buttons numerous times to get them to work. Just stop updating the damn thing, it was fine.
14 people found this review helpful
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Anker
February 25, 2025
we sincerely apologize for the inconvenience caused to you. Could you please provide us with your account number and device number? We will notify you as soon as we have any news. We have forwarded it to the development team for processing. If you need further assistance, please feel free to contact us via support@eufy.com.
Sarah M.
May 9, 2025
The app is constantly creating a new map on top of the other one. It's gotten to the point where the vacuum doesn't know where the base is and "heading home" equals it going in the opposite direction and then getting stuck somewhere. I've un-installed the app several times over the last couple of years that I've had it, and it just seems to get worse with age. To delete the 100 stacked maps, you have to keep deleting until they all finally disappear.
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Anker
May 9, 2025
Dear customer, we are sorry that our newly released APP has disappointed you. I have already reported your problem to you, and you can get further help in the following ways: 1. Chat with us in the EufyLife app. 2. Email: support@eufy.com. eufy team.
melk
April 30, 2025
Great vacuum+mop, buggy app. Devs, please read this! When trying to switch floors, if the vac has a task in its queue (e.g. you finished an Auto cleaning and it's trying to find the base station, but you're not on a floor with the base station), the switch floors operation always fails. You have to start a room cleaning, stop it by clicking on "Auto" and then it will allow you to switch floor maps. Also please allow for a 4th floor map (for the sunken living room people).
Did you find this helpful?
Anker
May 9, 2025
Dear customer, we are sorry that our newly released APP has disappointed you. Could you provide more details, such as your eufy account number, so that we can check further? Or you can get further help in the following ways: 1. Chat with us in the EufyLife app. 2. Email: support@eufy.com. eufy team.

What’s new

We have updated the EufyHome app to give you a better experience.
Key Updates:
- Fixed bugs and enhanced user experience.
What features would you like to see? Tell us at: support@eufylife.com