first direct

first direct

About this app

Your everyday just got a whole lot easier. Even better banking has arrived.

At the coffee shop, deciding if it’s a skinny soy latte or a cup of tea. In a taxi stuck in traffic, wondering how much you’ve saved for your trip to Machu Picchu. On a rollercoaster, planning the decorations for your dog’s third birthday party…

Wherever you are, whatever you’re doing, our new and improved mobile app makes banking even simpler.

From checking your balances and viewing transactions to paying family and friends, mobile banking takes all the hassle out of everyday money stuff. You can now do more than ever from the comfort of your own phone - and if that’s not exciting enough, this is just the start of our mini digital revolution, with loads more improvements on the way.

So go on. Get yourself up to date.

Update now >>

• Free to use, but providers may charge for download and usage
• Use in accordance with local laws and check charges if using abroad
• Use in accordance with our App terms and conditions
• Use in accordance with Google terms and conditions
• This app may be withdrawn at any time, but we’ll always keep you in the loop.

Ratings and reviews

Frustrating app. Much worse experience than with other banking apps. There's no summary of regular monthly payments so you have to sum up manually how much money you still need to have in your account for all the upcoming payments. Such a simple, but very helpful feature. The Direct Debits are not listed chronologically, by date, just randomly. Will be switching to different bank.

This app is not intuitive at all and lacks so many basic features. Such as digital receipts for bank transfers, (which can then be shared). Other banking apps offer this. This is basic. Many other things are missing. How hard can it be to add these features? Don't wait for us to tell you what's missing, take initiative and look at other apps, and make some improvements please.

For an online bank this app is disappointingly cumbersome (eg - I think it takes 8 steps to move money to an existing payee!). It's visually uninspiring and has limited functionality compared to my previous bank (Halifax). Logging on via a laptop is even worse, I've given up on that altogether. It's only been a couple of weeks & I'm already wondering if I picked the right bank. Fortunately there are plenty of others to choose from.

What’s new

Just another one of our regular updates to make our App better for you.
This update includes improvements and bug fixes as well as other general maintenance jobs.