
Tom Reddick
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Zero stars for accessibility and help response! I have paid a 12 month subscription but am locked out of the paywall because I need a password re-set. When I request a re-set I get an immediate email with a supposed link to a password re-set page. I click on the link I don't get a re-set page but get the general news page along with an invitation to subscribe or log in. I request a password re-set & the whole situation repeats! I complete a help request but get no response. Maddening!!
1 person found this review helpful
HAARETZ DAILY NEWSPAPER LTD.
September 24, 2025
Hello Tom. We sincerely apologize for the inconvenience. We'd be happy to help and reset your password. Please contact us at: mobile@haaretz.co.il and mention the email you are using to log in. Thank you.

Vladimir Parezanovic
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Wanted to pay through the app - it offered me 3 months for $10/M, but when I actually proceeded to pay it shows me AUD $25 (full price). When I checked for payment option through their website, it shows me a monthly subscription of USD $14. But offer terms say "You can cancel anytime by contacting Customer Service". Under no circumstances I'll play hide & seek with Haaretz. Cancellation shall be straightforward, by user themselves and w/o any assistance, and with no more than 5 clicks required.
28 people found this review helpful
HAARETZ DAILY NEWSPAPER LTD.
June 10, 2024
That doesn't sound right! Can you give us your contact details at mobile@haaretz.co.il? We will investigate and will contact you asap.

Sophia Sadan
Scam! I can't cancel my subscription! I just received an email informing me that my subscription will be automatically renewed and the cost has increased. No information on how to cancel.i went on the app, on the website, nowhere have I found a way to cancel and when I tried to contact them, the only means I found was through a chat, and they wanted to charge me 1$ to contact a representative. I am furious!
37 people found this review helpful
HAARETZ DAILY NEWSPAPER LTD.
October 6, 2022
Hi Sophia, if you purchased the subscription via Google, the cancellation should be done in Google Subscriptions as well. Here are Google's instructions: https://bit.ly/2Yjwzwe.
I you purchased the subscription directly in Haaretz and would like to cancel, there's a "contact us" page in the site: https://www.haaretz.com/contact-us